Remote Customer Service Representative at Influx

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Remote jobs,

Influx is hiring Remote Customer Service Representatives — a fully remote, 24/7 operation with agents working across the globe. No deadline is stated — apply immediately. Both English and Spanish Bilingual positions are available.

About Influx

Influx provides on-demand customer service for brands and tech companies 365 days a year. Their distributed global team of agents and managers delivers round-the-clock support backed by training, QA, and data insights — helping online businesses deliver exceptional customer experiences at scale.

Key Responsibilities

  • Diagnose and solve customer problems across chats, calls, and video calls
  • Communicate clearly, effectively, and empathetically with customers
  • Think independently to resolve non-standard issues without scripted responses
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance, friendly, and collaborative team culture

Requirements

  • Excellent written and verbal English — required for all positions
  • Spanish fluency — required for Spanish Bilingual positions
  • Strong problem-solving skills
  • Empathy and patience when supporting struggling customers
  • A sense of humour — Influx lists this as a genuine requirement
  • Detail-oriented and thoughtful approach to customer interactions

How to Apply

    Apply via the official Influx application form →

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