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- Job Opening ID: 287414
- Job Network : Management and Administration
- Job Family : Administration
- Category and Level : General Service and Related Categories, G-4
- Recruitment Type : Position Specific Job Openings
- Duty Station : NAIROBI
- Department/Office : UNON Security and Safety Services
- Date Posted : Nov 12, 2026
- Deadline : Nov 18, 2026
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Org. Setting and Reporting
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP),the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org).
The post is located in the Department of Security and Safety Service (DSS) at the Nairobi duty station. The United Nations Security and Safety Service (SSS) is responsible for providing security to delegates, staff, visiting dignitaries and other visitors. Under the overall command of the Chief of Security and the Deputy Chief of Security, and the direct supervision of the Team Leader Pavilion, the incumbent will perform the following duties within delegated authority:
Responsibilities
- 1. Provides general office support services to help ensure the smooth functioning of an organizational unit.
- 2. Register and direct visitors/delegates; issue and recover visitor badges; manage late bookings; assist persons not on booking lists; maintain records of barred persons; ensure after-hours visitors are appropriately escorted.
- 3. Performs basic data entry and extraction function such processing access badges/ passes for all UN visitors, its Affiliates and Conference participants.
- 4. Screens and verifies all supporting documents for identity/access card requests as per existing Standard Operating Procedure (SOP).
- 5. Uses standard word processing package to produce a variety of routine correspondence, reports, tables, charts, graphs, etc., in accordance with institutional standards.
- 6. Proofreads written products for completeness, grammatical and typographical accuracy.
- 7. Maintains calendar/schedules; monitor’s changes and communicates relevant information to appropriate staff inside and outside the immediate work unit.
- 8. Reviews, records, routes and/or process mail or other documents; gathers pertinent background material; track and monitors follow-up action as required.
- 9. Receives phone call and visitors, responds to routine inquiries and information requests including drafting routine written responses, or routes to appropriate personnel for handling as required.
- 10. Provides secretarial, administrative and logistics support to meetings, boards, committees, conferences, etc.
- 11. Assists in the preparation of presentation materials using appropriate technology/software.
- 12. Maintains files (both paper and electronic) and photo databases for UN Visitor badges, monitors changes and communicates relevant information to appropriate staff inside and outside the immediate work unit.
- 13. Photocopies a variety of documents and other materials: Operates and maintains a variety of office equipment in the performance of basic office functions, e.g. photocopier, facsimile, printer, scanner, etc.
- 14. Ensure that all office equipment is serviceable.
- 15. Delivers urgent mail/messages. Identify incidents, commentaries and critiques.
- 16. Performs data entry and extraction functions in running daily reports.
- 17. Assists with visualizations and updating information material such as web pages or brochures.
- 18. Performs other related duties as assigned.
Competencies
PROFESSIONALISM: Knowledge of office and meeting support, including document distribution in the context of the Organization’s conference management. Ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match audience. Demonstrates openness in sharing information and keeping people informed.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise. Is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Education
- Completion of high school diploma or equivalent is required. Supplementary training in a field relevant to the post is desirable.
Work Experience
- A minimum of three (3) years of relevant working experience in meetings planning, conference support, Security operations, library work or related areas is required.
- The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first-level University degree.
- Experience in dealing with United Nations or other international organizations policies, procedures and practices relating to conferences and meeting services is desirable.
- One (1) year or more of experience in data analytics or related area is desirable.
Languages
- English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Kiswahili is required.
- The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).
Required Languages
| Language | Reading | Writing | Listening | Speaking |
|---|---|---|---|---|
| English | UN Level II | UN Level II | UN Level II | UN Level II |
| Kiswahili | UN Level I | UN Level I | UN Level I | UN Level I |
| Swahili | UN Level I | UN Level I | UN Level I | UN Level I |
Assessment
- Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
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