Are you over 40 and feeling stuck in your career?
Not because you lack ability, but ...
Read More
Managerial Jobs, Jobs in Kenya, Risk Management Jobs,
Business and Functions Risk and Controls Manager – Branches
Description
We seek to recruit qualified, experienced, self-driven, highly motivated, and passionate candidates to fill the position outlined below within the Internal Controls & Compliance Job Family
The Business and Functions Risk and Controls Manager is responsible for developing and implementing a risk management strategy that aligns with business objectives. This role is pivotal in safeguarding the organization against potential threats and uncertainties, promoting a proactive approach to risk management, and ensuring business resilience.
Job Responsibilities
- Develop and implement a comprehensive First Line risk management strategy aligned with strategic objectives.
- Create a process universe for the business functions and units maintain an up-to-date universe
- Identify and assess risks across various business functions and maintain an up-to-date risk register.
- Create a risk universe for the business functions and units and maintain an up-to-date control library, Key Risk Indicators (KRIs), Key Control Indicators (KCIs)
- Liaison with department heads to integrate risk management into business and functions processes and decision-making.
- Establish and maintain risk management policies, procedures, and frameworks within the business function.
- Conduct regular risk assessments to identify emerging risks and update risk profiles accordingly.
- Monitor and evaluate Inherent risks against controls, key risk indicators (KRIs) and liaise with business functions to remediate potential issues.
- Ensure compliance with regulatory requirements and industry standards related to risk management.
- Implement internal and external audit recommendations.
- Implement risk management findings and recommendations in liaison with senior management and relevant stakeholders.
- Serve as the secretary to Business Risk Forums/ DNFRC
- Serve as a member of GNFRC, GFCRC and business & functions management committees
- Train and guide employees at all levels on risk awareness and mitigation strategies within the business functions.
- Design and implement Quality Assurance programs
- Lead the development and maintenance of business continuity and crisis management plans.
- Keep abreast about changes in the business environment, regulations, and industry trends that may impact risk exposure.
- Manage a team of risk management professionals, providing leadership, direction, and support.
- Develop an Operational resilience strategy
Qualifications
Education Qualifications
- Bachelor’s degree in business, Finance, Risk Management, or a related field. A relevant certification (e.g., Certified Risk Management Professional, Certified Internal Auditor) is a plus.
Knowledge and Experience Required
- Minimum of 3 years of experience in the relevant business function, risk management, internal controls, auditing, quality assurance, or a related field within the financial industry.
- Proven experience in developing and implementing risk management strategies.
- Strong knowledge of risk management principles, regulatory requirements, and industry best practices.
- Strong analytical skills with the ability to identify, assess, and prioritize risks across various business functions.
- Proactive problem-solving abilities to develop effective risk mitigation strategies.
- Excellent written and verbal communication skills.
Agency Distribution Lead (EBKL)
Job Purpose:
This role is accountable for reviewing agency applications and ensuring strict adherence to processes and procedures. This role involves overseeing the quality of approved agents and ensuring a strong agency presence to effectively deliver banking services to customers. Additionally, the Agency Distribution Lead is responsible for the strategic selection and approval of high-quality agents.
Key Responsibilities:
- Review agency applications and ensure full compliance with established processes and procedures.
- Collaborate with the legal unit to ensure the bank’s protection in agency agreements and applications.
- Oversee the processing and documentation of agency relocations, transfers, exits, and terminations.
- Ensure the bank’s adherence to CBK regulations and alignment with agency prudential guidelines.
- Coordinate agency application activities between branches and other relevant support units to ensure comprehensive support for agency business operations.
- Facilitate staff training on new agency products and processes.
- Ensure recruitment of high-quality agents is conducted in full compliance with established policies and procedures.
- Guarantee that the agent approval process is completed within SLA timelines.
- Share timely market intelligence and trends to keep the team informed.
- Perform any other duties as assigned by the team leader.
Qualifications
Academic and Professional Qualifications, Experience
- Bachelor’s degree in accounting, finance, banking or business-related fields from a recognized institution of higher learning.
- Over 4 years of relevant working experience and must have worked in the Bank for not less than 2 years.
- Experience in overall branch operations, especially cash, accounts opening, customer service etc.
- Previous experience in agency banking –should be an added advantage.
- Overall knowledge of what the Agency supervisor role entails.
- Knowledge of AML, KYC and CBK Agency prudential guidelines.
- Ability to identify and respond to customer and agents’ needs
Key Competencies & Skills
- Proficient in using computer spreadsheets with advanced skills.
- Strong record-keeping and organizational abilities.
- Excellent business marketing and sales expertise.
- Collaborative team player with exceptional interpersonal skills.
- Demonstrates professionalism, integrity, and ethical conduct.
- Proven leadership experience with the ability to motivate and inspire others.
- Strong analytical and problem-solving abilities with sound decision-making skills.
- Financially astute with demonstrated financial analysis capabilities.
- Ability to perform effectively under pressure, including long hours and frequent travel.
- Excellent verbal and written communication skills.
- In-depth knowledge of CBK Agency Prudential Guidelines.
- Comprehensive understanding of competitor analysis and market trends.
- Skilled at identifying and addressing customer and agent needs