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Managerial Jobs, Jobs in Kenya, Risk Management Jobs,

Business and Functions Risk and Controls Manager – Branches

Description 

We seek to recruit qualified, experienced, self-driven, highly motivated, and passionate candidates to fill the position outlined below within the Internal Controls & Compliance Job Family 

The Business and Functions Risk and Controls Manager is responsible for developing and implementing a risk management strategy that aligns with business objectives. This role is pivotal in safeguarding the organization against potential threats and uncertainties, promoting a proactive approach to risk management, and ensuring business resilience. 

Job Responsibilities

  • Develop and implement a comprehensive First Line risk management strategy aligned with strategic objectives. 
  • Create a process universe for the business functions and units maintain an up-to-date universe 
  • Identify and assess risks across various business functions and maintain an up-to-date risk register.  
  • Create a risk universe for the business functions and units and maintain an up-to-date control library, Key Risk Indicators (KRIs), Key Control Indicators (KCIs) 
  • Liaison with department heads to integrate risk management into business and functions processes and decision-making. 
  • Establish and maintain risk management policies, procedures, and frameworks within the business function. 
  • Conduct regular risk assessments to identify emerging risks and update risk profiles accordingly. 
  • Monitor and evaluate Inherent risks against controls, key risk indicators (KRIs) and liaise with business functions to remediate potential issues. 
  • Ensure compliance with regulatory requirements and industry standards related to risk management. 
  • Implement internal and external audit recommendations. 
  • Implement risk management findings and recommendations in liaison with senior management and relevant stakeholders. 
  • Serve as the secretary to Business Risk Forums/ DNFRC 
  • Serve as a member of GNFRC, GFCRC and business & functions management committees 
  • Train and guide employees at all levels on risk awareness and mitigation strategies within the business functions. 
  • Design and implement Quality Assurance programs 
  • Lead the development and maintenance of business continuity and crisis management plans. 
  • Keep abreast about changes in the business environment, regulations, and industry trends that may impact risk exposure. 
  • Manage a team of risk management professionals, providing leadership, direction, and support. 
  • Develop an Operational resilience strategy 

Qualifications

Education Qualifications 

  • Bachelor’s degree in business, Finance, Risk Management, or a related field. A relevant certification (e.g., Certified Risk Management Professional, Certified Internal Auditor) is a plus. 

Knowledge and Experience Required 

  • Minimum of 3 years of experience in the relevant business function, risk management, internal controls, auditing, quality assurance, or a related field within the financial industry. 
  • Proven experience in developing and implementing risk management strategies. 
  • Strong knowledge of risk management principles, regulatory requirements, and industry best practices. 
  • Strong analytical skills with the ability to identify, assess, and prioritize risks across various business functions. 
  • Proactive problem-solving abilities to develop effective risk mitigation strategies. 
  • Excellent written and verbal communication skills. 

Agency Distribution Lead (EBKL)

Job Purpose:

This role is accountable for reviewing agency applications and ensuring strict adherence to processes and procedures. This role involves overseeing the quality of approved agents and ensuring a strong agency presence to effectively deliver banking services to customers. Additionally, the Agency Distribution Lead is responsible for the strategic selection and approval of high-quality agents. 

Key Responsibilities: 

  • Review agency applications and ensure full compliance with established processes and procedures.
  • Collaborate with the legal unit to ensure the bank’s protection in agency agreements and applications.
  • Oversee the processing and documentation of agency relocations, transfers, exits, and terminations.
  • Ensure the bank’s adherence to CBK regulations and alignment with agency prudential guidelines.
  • Coordinate agency application activities between branches and other relevant support units to ensure comprehensive support for agency business operations.
  • Facilitate staff training on new agency products and processes.
  • Ensure recruitment of high-quality agents is conducted in full compliance with established policies and procedures.
  • Guarantee that the agent approval process is completed within SLA timelines.
  • Share timely market intelligence and trends to keep the team informed.
  • Perform any other duties as assigned by the team leader.

Qualifications

Academic and Professional Qualifications, Experience  

  • Bachelor’s degree in accounting, finance, banking or business-related fields from a recognized institution of higher learning.
  • Over 4 years of relevant working experience and must have worked in the Bank for not less than 2 years.
  • Experience in overall branch operations, especially cash, accounts opening, customer service etc.
  • Previous experience in agency banking –should be an added advantage.
  • Overall knowledge of what the Agency supervisor role entails.
  • Knowledge of AML, KYC and CBK Agency prudential guidelines.
  • Ability to identify and respond to customer and agents’ needs

Key Competencies & Skills 

  • Proficient in using computer spreadsheets with advanced skills.
  • Strong record-keeping and organizational abilities.
  • Excellent business marketing and sales expertise.
  • Collaborative team player with exceptional interpersonal skills.
  • Demonstrates professionalism, integrity, and ethical conduct.
  • Proven leadership experience with the ability to motivate and inspire others.
  • Strong analytical and problem-solving abilities with sound decision-making skills.
  • Financially astute with demonstrated financial analysis capabilities.
  • Ability to perform effectively under pressure, including long hours and frequent travel.
  • Excellent verbal and written communication skills.
  • In-depth knowledge of CBK Agency Prudential Guidelines.
  • Comprehensive understanding of competitor analysis and market trends.
  • Skilled at identifying and addressing customer and agent needs

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