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Managerial Jobs, Jobs in Kenya, Risk Management Jobs,
Business and Functions Risk and Controls Manager – Branches
Description
We seek to recruit qualified, experienced, self-driven, highly motivated, and passionate candidates to fill the position outlined below within the Internal Controls & Compliance Job Family
The Business and Functions Risk and Controls Manager is responsible for developing and implementing a risk management strategy that aligns with business objectives. This role is pivotal in safeguarding the organization against potential threats and uncertainties, promoting a proactive approach to risk management, and ensuring business resilience.
Job Responsibilities
- Develop and implement a comprehensive First Line risk management strategy aligned with strategic objectives.
- Create a process universe for the business functions and units maintain an up-to-date universe
- Identify and assess risks across various business functions and maintain an up-to-date risk register.
- Create a risk universe for the business functions and units and maintain an up-to-date control library, Key Risk Indicators (KRIs), Key Control Indicators (KCIs)
- Liaison with department heads to integrate risk management into business and functions processes and decision-making.
- Establish and maintain risk management policies, procedures, and frameworks within the business function.
- Conduct regular risk assessments to identify emerging risks and update risk profiles accordingly.
- Monitor and evaluate Inherent risks against controls, key risk indicators (KRIs) and liaise with business functions to remediate potential issues.
- Ensure compliance with regulatory requirements and industry standards related to risk management.
- Implement internal and external audit recommendations.
- Implement risk management findings and recommendations in liaison with senior management and relevant stakeholders.
- Serve as the secretary to Business Risk Forums/ DNFRC
- Serve as a member of GNFRC, GFCRC and business & functions management committees
- Train and guide employees at all levels on risk awareness and mitigation strategies within the business functions.
- Design and implement Quality Assurance programs
- Lead the development and maintenance of business continuity and crisis management plans.
- Keep abreast about changes in the business environment, regulations, and industry trends that may impact risk exposure.
- Manage a team of risk management professionals, providing leadership, direction, and support.
- Develop an Operational resilience strategy
Qualifications
Education Qualifications
- Bachelor’s degree in business, Finance, Risk Management, or a related field. A relevant certification (e.g., Certified Risk Management Professional, Certified Internal Auditor) is a plus.
Knowledge and Experience Required
- Minimum of 3 years of experience in the relevant business function, risk management, internal controls, auditing, quality assurance, or a related field within the financial industry.
- Proven experience in developing and implementing risk management strategies.
- Strong knowledge of risk management principles, regulatory requirements, and industry best practices.
- Strong analytical skills with the ability to identify, assess, and prioritize risks across various business functions.
- Proactive problem-solving abilities to develop effective risk mitigation strategies.
- Excellent written and verbal communication skills.
Agency Distribution Lead (EBKL)
Job Purpose:
This role is accountable for reviewing agency applications and ensuring strict adherence to processes and procedures. This role involves overseeing the quality of approved agents and ensuring a strong agency presence to effectively deliver banking services to customers. Additionally, the Agency Distribution Lead is responsible for the strategic selection and approval of high-quality agents.
Key Responsibilities:
- Review agency applications and ensure full compliance with established processes and procedures.
- Collaborate with the legal unit to ensure the bank’s protection in agency agreements and applications.
- Oversee the processing and documentation of agency relocations, transfers, exits, and terminations.
- Ensure the bank’s adherence to CBK regulations and alignment with agency prudential guidelines.
- Coordinate agency application activities between branches and other relevant support units to ensure comprehensive support for agency business operations.
- Facilitate staff training on new agency products and processes.
- Ensure recruitment of high-quality agents is conducted in full compliance with established policies and procedures.
- Guarantee that the agent approval process is completed within SLA timelines.
- Share timely market intelligence and trends to keep the team informed.
- Perform any other duties as assigned by the team leader.
Qualifications
Academic and Professional Qualifications, Experience
- Bachelor’s degree in accounting, finance, banking or business-related fields from a recognized institution of higher learning.
- Over 4 years of relevant working experience and must have worked in the Bank for not less than 2 years.
- Experience in overall branch operations, especially cash, accounts opening, customer service etc.
- Previous experience in agency banking –should be an added advantage.
- Overall knowledge of what the Agency supervisor role entails.
- Knowledge of AML, KYC and CBK Agency prudential guidelines.
- Ability to identify and respond to customer and agents’ needs
Key Competencies & Skills
- Proficient in using computer spreadsheets with advanced skills.
- Strong record-keeping and organizational abilities.
- Excellent business marketing and sales expertise.
- Collaborative team player with exceptional interpersonal skills.
- Demonstrates professionalism, integrity, and ethical conduct.
- Proven leadership experience with the ability to motivate and inspire others.
- Strong analytical and problem-solving abilities with sound decision-making skills.
- Financially astute with demonstrated financial analysis capabilities.
- Ability to perform effectively under pressure, including long hours and frequent travel.
- Excellent verbal and written communication skills.
- In-depth knowledge of CBK Agency Prudential Guidelines.
- Comprehensive understanding of competitor analysis and market trends.
- Skilled at identifying and addressing customer and agent needs