Vacancies at KCB Bank Kenya

Relationship Management Jobs, Islamic Banking Jobs, Executive Positions,

NBK Senior Relationship Manager, Islamic Banking

Job Description

• Deputizing the Head Islamic banking 
• Deliver on Islamic Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
• Relationship Management of Islamic Banking Customers.
• Manage and maintain relationships with key/strategic Banking stakeholders.
• Customer Service Management: Enquiry/Complaint response and resolution within set standards
• Manage Portfolio at Risk (PAR) for Islamic Banking Customers within annual business target. 
• Maintain Turnaround time on Credit Applications for Islamic Banking Segment Business.
• Maintain Islamic Banking Segment Business Operational Costs within approved budget.
• Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment.
• Offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Islamic Banking Sector of Retail Banking

WORK EXPERIENCE

• Minimum 7 years relevant experience (in well-established organizations) in corporate banking, banking operations, customer service, with at least 2 Years’ in Relationship Management.
• Track record of attaining targets of business growth and profitability in the financial services and banking sector.
• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges. 
• Demonstrable cross-cultural, people and relationship management skills, networking and negotiation skills, team motivation and leadership competence. 
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Customer & Client Focused Innovation – able to meet the demands of internal and external customers
• Ability to prioritize, meet deadlines and work under pressure
• Innovative and creative – ability to think creatively and develop innovative solutions
• Excellent interpersonal, communication and presentation skills
• Some knowledge of the Bank’s lending principles, policies and procedures 

QUALIFICATION & CERTIFICATIONS

• Bachelors’ Degree from a recognized University. 
• Professional certification in AKIB/CIB, CPA(K), ACCA is an added advantage.
• Master’s degree in a Business-related field from a recognized University is an added advantage.
• Professional qualification in sales / marketing is an added advantage.
• Any other relevant insurance qualification and/or membership from Insurance Institute of Kenya (IIK) or associate Chartered Insurance Institute (ACII) will be an added advantage.

NBK Relationship Manager, Islamic Banking

KEY RESPONSIBILITIES 

• Offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Islamic Banking Sector of Retail Banking
• Relationship Management of Islamic Banking Customers.
• Manage and maintain relationships with key/strategic Banking stakeholders.
• Customer Service Management: Enquiry/Complaint response and resolution within set standards
• Manage Portfolio at Risk (PAR) for Islamic Banking Customers within annual business target. 
• Deliver on Islamic Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
• Maintain Turnaround time on Credit Applications for Islamic Banking Segment Business.
• Maintain Islamic Banking Segment Business Operational Costs within approved budget.
• Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment

WORK EXPERIENCE

• Minimum 5 years relevant experience (in well-established organizations) in corporate banking, banking operations, customer service, with at least 2 Years’ in Relationship Management.
• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges. 
• Demonstrable cross-cultural, people and relationship management skills, networking and negotiation skills, team motivation and leadership competence. 
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Track record of attaining targets of business growth and profitability in the financial services and banking sector.
• Customer & Client Focused Innovation – able to meet the demands of internal and external customers
• Excellent interpersonal, communication and presentation skills
• Some knowledge of the Bank’s lending principles, policies and procedures
• Ability to prioritize, meet deadlines and work under pressure
• Innovative and creative – ability to think creatively and develop innovative solutions.

QUALIFICATION & CERTIFICATIONS

• Bachelors’ Degree from a recognized University. 
• Professional certification in AKIB/CIB, CPA(K), ACCA is an added advantage.
• Master’s degree in a Business-related field from a recognized University is an added advantage.
• Professional qualification in sales / marketing is an added advantage.
• Any other relevant insurance qualification and/or membership from Insurance Institute of Kenya (IIK) or associate Chartered Insurance Institute (ACII) will be an added advantage.
   

Head, Business Performance

KEY RESPONSIBILITIES

• Lead the financial modelling activity for strategic business opportunities, and initiatives using a range of modelling and scenario building tools, ensuring rigorous testing of assumptions and risks to aid high quality decision making by the business. 
• Develop and implement processes for business planning, enterprise budgeting, enterprise performance monitoring and analysis, financial modelling and post investment review. 
• Oversee the business planning and budgeting cycle, including budget development as well as periodic performance reviews with business unit wide reforecasting. 
• Together with the business unit leaders, undertake thorough strategic and tactical commercial analysis of business opportunities and threats. 
• Draw reliable and timely financial and non-financial data and information together from a range of sources and provide thorough analysis, insights and options to enable the business to make sound decisions. 
• Design and deliver ad hoc performance reporting and analytics for a range of business requirements, with a focus on the key drivers of value in the enterprise. 
• Building a performance management culture through implementation of robust budgets, metrics and corporate targets. 
• Review of IFRS9 model outputs, impairment drivers, and translating these for insights to business teams in a non-technical manner to inform business decisions.
• Review of investment spend and operating costs for opportunities to extract cost efficient initiatives and inform return on investments. 
• Ensure timely and quality board and senior management performance packs.

MINIMUM POSITION QUALIFICATIONS

The preferred candidate will meet the below minimum criteria:

• Hold a Bachelor’s degree from a recognized institution. A Master’s degree is an added advantage.
• Is a Certified Public Accountant (CPAK)  or equivalent qualification
• Has at least 8 years experience in the finance field, with specific management experience in the following areas:
  • Financial Analysis & business performance management, including expert use in business intelligence solutions, eg. EDWH, SQL, SAP BI, Power BI
  • Business Partnering
  • Stakeholder management of senior and multi-disciplinary stakeholders
  • Managing a team at various levels of finance expertise 

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