Vacancies at World Vision Kenya

Jobs in Kenya, NGO jobs, World Vision jobs,

Employee Engagement Data Analyst

Key Responsibilities:

The Employee Engagement Data Analyst owns the data preparation behind World Vision’s annual Our Voice employee engagement survey. The role partners with HR colleagues across the globe and with the external survey vendor (Perceptyx) to ensure every eligible employee is included, every record is accurate, and the data foundation supports reliable, trustworthy results. This is a fixed-term role covering the Fiscal Year 2027 (FY27) survey cycle (October 2026 to February 2027).

MAIN RESPONSIBILITIES

Data Cleaning, Merging, Reconciliation, Submission:

• Own preparation of the global survey dataset, combining HR system (Workday) data with separately collected office submissions.
• Apply business rules consistently and reconcile records across all data sources.
• Submit a single, validated dataset to the survey vendor on schedule, with all quality checks complete.

Data Collection:

• Own employee data collection from offices that operate outside the HR system (Workday).
• Partner with HR contacts globally to ensure timely, accurate submissions.
• Validate returned data against established quality standards; identify and resolve issues proactively.

During Survey Support:

• Serve as the data point of contact during the live survey period.
• Investigate and resolve participant data queries; escalate systemic issues to the Our Voice programme lead (survey owner).

Post-Survey Updates:

• Process post-survey demographic corrections to preserve year-on-year trend continuity.
• Update manager and reporting line data ahead of results release.
• Resolve ad-hoc data issues as they surface.

KNOWLEDGE, SKILLS AND REQUIREMENTS

• Bachelor’s degree in HR, Business, Data, or related field; or equivalent qualification or experience.
• Advanced Excel: lookups (VLOOKUP, XLOOKUP, INDEX-MATCH), pivot tables, conditional formatting, duplicate handling.
• Comfortable working with large datasets (30,000+ rows).
• Experience running structured data quality checks across multiple sources.
• Ability to work independently using detailed process documentation and recorded handover materials.
• Comfort reading and interpreting structured HR or employee data.
• Required Language: English.
• Working Setting: Fully Remote

IT Disaster Recovery Specialist

This role provides technical leadership in designing, implementing, and continuously improving enterprise disaster recovery capabilities across WVI’s global technology environment. The IT Disaster Recovery Specialist ensures that critical systems, cloud platforms, and applications are resilient and recoverable, aligned to defined RTO and RPO targets. The role drives adoption of DR frameworks, testing programmes, and recovery practices to minimize business disruption and strengthen organisational resilience.

QUALIFICATIONS:

• Bachelor’s degree in information technology, Computer Science, Engineering, or related field • ITIL Foundation (minimum); ITIL Intermediate or ITIL 4 Managing Professional is an advantage
• Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable
• 5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles
• Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments
• Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools)
• Experience defining and operationalizing RTO / RPO for critical services
• Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution
• Exposure to hybrid environments (cloud + on-prem infrastructure)
• Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management).

This position is eligible for Remote or Hybrid-Work based dependent on the country of hire. It involves continuous collaboration with global teams across various time zones. The position requires ability and willingness to travel domestically and internationally if needed.

Technical & Functional Skills

• Strong understanding of disaster recovery frameworks and standards (e.g., ITIL, ISO 22301, NIST)
• Experience designing DR architectures including failover, geo-redundancy, and backup strategies
• Knowledge of infrastructure resilience across compute, storage, network, and identity layers
• Experience with automation and infrastructure-as-code (e.g., Terraform) for repeatable recovery environments
• Familiarity with cybersecurity incident response and ransomware recovery integration
• Experience with dashboards, reporting, and DR readiness tracking

Core Competencies:

• Strong analytical thinking with ability to assess recovery risk and design mitigation strategies
• Structured, process-driven mindset with focus on governance, documentation, and audit readiness
• Strong collaboration across infrastructure, cloud, security, and application teams
• Ability to lead calmly and decisively during incident recovery scenarios
• Continuous improvement mindset with focus on resilience, readiness, and operational maturity
• Customer-focused approach, ensuring minimal business disruption and reliable service recovery

CONTINUATION OF MAJOR RESPONSIBILITIES:

DR Strategy, Framework & Governance

• Define and maintain enterprise DR policies, standards, and governance framework
• Establish and refine RTO/RPO targets aligned to business criticality
• Ensure DR documentation is audit-ready and integrated with ITSM processes
• Align DR practices with business continuity strategy

DR Architecture & Implementation

• Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments
• Implement failover, geo-redundancy, and backup strategies
• Embed DR requirements into solution architecture and project delivery
• Evaluate DR tools and vendor capabilities.

Testing, Exercising & Validation This includes but not limited to the following:

• Plan and execute DR drills, failover tests, and tabletop exercises
• Validate RTO/RPO compliance for critical systems
• Document outcomes and track remediation actions
• Drive continuous improvement based on test results.

Incident Recovery & Coordination

• Act as technical authority during major incidents and recovery scenarios
• Coordinate recovery across infrastructure, cloud, and application teams
• Maintain DR runbooks and recovery playbooks
• Support PIR and integrate lessons learned.

Stakeholder Enablement & Reporting

• Train teams on DR practices and readiness
• Engage business stakeholders on recovery requirements
• Maintain DR dashboards and reporting
• Collaborate with security, cloud, and platform teams.

Apply Now