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Research & Insights Officer

Job Summary

Support operations of research projects from inception to delivery through.

Job Details

• Plan and develop project scope – align on research methodology, research sampling points 
• Monitor project progress and set deadlines – Organization and follow-through of the project to avoid delays 
• Maintain quality standards to preserve the integrity of data and findings
• Research Interviews: Schedule and conduct interviews when required
• Scheduling: Select a place to conduct interviews and obtain permission from all participants 
• Analysis:      Analyse data using various statistical methods
• Manage administrative elements of research projects 
• Report Writing: Write reports to summarize data and the implications of the results 

Requirements

• Degree or diploma in the Marketing, Arts or Data Analytics  
• 1 – 2 years proven work experience as a Research Assistant /intern in a research agency 
• Proven work experience as a Research Assistant /intern in a research agency 
• Excellent administrative skills 
• Knowledge of research methods 
• Ability to work under pressure 
• Excellent time management skills 

Senior Research & Insights Operations Officer

Job Summary

Spearhead operations of research projects from inception to delivery

Job Details

• Research design: Design questionnaires, discussion guides, and sampling plans  
• Data collection: Conduct interviews, organize surveys, and prepare field materials  
• Quantitative Data analysis: Analyze data, identify trends, and make recommendations  
• Reporting: Write reports and presentations, and provide clients with updates on project progress  
• Cross functional relations: Build and maintain relationships with other department, and provide advice on how to use the research  
• Project management: Manage multiple projects, prioritize tasks, and ensure projects are completed on time and within budget  
• Teamwork: Work with other departments and suppliers, and provide support to other team members  

Requirements

• Degree in Statistics, Commerce or any other related field 
• At least 4 years of experience in a research agency or consumer insights team 
• Ability to manage multiple project at the same time 
• Strong analytics in quantitative research  
• Ability to see insights and convert to business strategies  

Brand & Insights Operations Officer

Job Summary

• Drive executional excellence on Brand & Research operations.

Job Detail

• Plan projects: Assist with project planning, including scoping, designing, and setting goals  
• Ensure compliance: Make sure that projects follow the study protocol, regulatory requirements, and work scope  
• Recruit subjects: Find and coordinate research subjects as directed through research processes 
• Merchandising: Managing and executing of the merchandising objectives and reporting progress – operationalize customer rewards programs 
• Resource Planning and allocation: Estimate the resources and participants needed to achieve project goals. 
• Supplier Management: Liaise with service providers including venue owners for activations, research and merchandize 
• Quality Control: Designs and implements quality control measures to ensure accurate collection and processing of data. 
• Policy adherence: Implement policies and procedures to ensure compliance with brand and insights policies 
• Documentation: Disseminating branding and insights materials with proper documentation and tracking 
• Collaborative: Collaborate with cross-functional teams, mainly depots, logistics, compliance and procurement to ensure smooth and efficient operations of brand and insights 
• Performance Measurements: Develop best practices and tools for project execution and management and Monitor and analyze key performance metrics, including budget, compliance and establish ways to improve

Requirements

• Diploma or Degree in sales/marketing related field 
• At least 3 years of experience in an agency set up or FMCG set up 
• Previous experience in marketing or research project management 
• Good organizational skills and ability to schedule and manage their own workload 
• Must have strong negotiation skills and be an influencer 
• Must have the experience and confidence come up with new tracking documents

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