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Learn More →Manager – Transaction Monitoring
JOB PURPOSE
- The Manager – Transaction Monitoring is responsible for assessing and strengthening the effectiveness of the Bank’s risk-based AML/CFT/CPF transaction monitoring coverage, detection scenarios and alert handling standards.
- The role analyses monitoring performance, coordinates scenario tuning and validation, reviews data completeness, oversees alert investigation quality and supports timely escalation of suspicious activity to the MLRO
KEY RESPONSIBILITIES
- Assess risk-based monitoring coverage across customer segments, channels, products and geographies.
- Maintain the scenario inventory and analyse alerts, false positives and investigation outcomes.
- Coordinate scenario tuning, testing and validation activities.
- Monitor investigation quality, SLA adherence, ageing, overdue cases and backlogs, and challenge First Line deficiencies.
- Provide technical support on complex cases and ensure timely internal escalation to the MLRO.
- Review completeness of data feeds, reconciliations, interface exceptions and system changes, and support UAT and migration.
- Prepare MI on detection effectiveness, scenario changes, alert trends and remediation.
- Supervise specialists and promote consistent technical standards.
KEY ACCOUNTABILITIES
- Maintain a coverage assessment mapping scenarios to products, channels, customer segments, geographies and typologies.
- Maintain an accurate scenario inventory, including scenario logic, parameters, owners and change history.
- Perform alert productivity analysis, including false positive rates and alert-to-case and case-to-STR conversion.
- Coordinate below-the-line and above-the-line testing, threshold tuning and periodic scenario validation with supporting documentation.
- Perform quality assurance reviews of alert investigations and report quality themes.
- Monitor SLA adherence, alert ageing and backlogs and escalate material deficiencies.
- Provide technical guidance on complex cases and ensure suspicious activity is escalated to the MLRO without delay.
- Maintain confidentiality of suspicious activity information and protect against tipping off.
- Review data feed completeness, reconciliations and interface exceptions and track resolution with Technology and Data teams.
- Support UAT, parallel runs and migration activities for monitoring system changes.
- Prepare monitoring MI, dashboards and committee inputs on detection effectiveness and remediation progress.
- Support regulatory inspections, audits and independent reviews of transaction monitoring.
- Supervise and coach specialists and maintain quality standards for team outputs.
Qualifications
CORE COMPETENCIES AND SKILLS
- Strong knowledge of AML/CFT/CPF laws, CBK Prudential Guidelines and FATF Standards.
- Expertise in transaction monitoring systems, detection scenarios, tuning and alert management.
- Strong understanding of financial crime typologies across mobile, agency, cash, trade and cross-border channels.
- Strong data analysis capability; working knowledge of SQL or similar tools will be an added advantage.
- Strong analytical and investigative capabilities.
- Clear MI preparation and report writing skills.
- Effective stakeholder engagement and constructive challenge capability.
- Supervisory, coaching and team development skills.
- High integrity, discretion, independence and sound judgement.
EXPERIENCE
- Minimum 7 years’ experience in AML/CFT/CPF, Transaction Monitoring, Financial Crime Investigations, Risk or Internal Audit within the financial services sector.
- At least 3 years’ experience in a supervisory or senior specialist role.
- Demonstrated experience in scenario tuning, alert quality assurance and monitoring MI.
- Experience supporting monitoring system implementation, UAT or data remediation.
- Prior experience in a Tier 1 bank and familiarity with CBK and FRC supervisory expectations will be an added advantage.
ACADEMIC AND PROFESSIONAL QUALIFICATIONS
- Bachelor’s degree in finance, Banking, Commerce, Accounting, Economics, Information Systems, Data Science or a related field.
- Master’s degree in a relevant discipline will be an added advantage.
- Professional certifications such as CAMS, ICA Diploma in AML, CFE, CPA(K) or equivalent financial crime qualifications.
- Demonstrated commitment to continuous professional development in AML/CFT/CPF and financial crime analytics.
Senior AML Manager – Transaction Monitoring
JOB PURPOSE
- The Senior AML Manager – Transaction Monitoring is responsible for strengthening the effectiveness of the Bank’s risk-based Anti-Money Laundering, Counter Financing of Terrorism and Counter Proliferation Financing (AML/CFT/CPF) transaction monitoring framework, detection capabilities and alert oversight across all customer segments, products and channels.
- The role provides Second Line governance over monitoring coverage, scenario design and calibration, alert quality and data integrity, supports escalation of suspicious activity to the MLRO, and protects the confidentiality and independence of suspicious transaction reporting.
KEY RESPONSIBILITIES
- Lead risk-based AML/CFT/CPF transaction monitoring governance and coverage across retail, corporate, cash, payments, mobile, agency, trade and cross-border channels.
- Oversee the inventory, design, calibration, validation and effectiveness of detection scenarios, thresholds and customer segmentation.
- Assess missed detections, false positives and detection gaps, and drive improvements.
- Oversee standards for alert prioritisation, investigation quality, ageing, backlogs and escalation.
- Support complex case reviews and timely escalation of suspicious activity to the MLRO.
- Oversee data completeness, system interfaces, migrations, UAT, parallel runs and post-go-live effectiveness of monitoring solutions.
- Report monitoring coverage, alert KPIs, material deficiencies and remediation to Management and Board forums.
- Lead, develop and allocate resources across the Transaction Monitoring team.
KEY ACCOUNTABILITIES
- Maintain a documented transaction monitoring framework aligned to POCAMLA, CBK Prudential Guidelines, FATF Standards and the Bank’s AML/CFT/CPF risk assessment.
- Ensure monitoring coverage is mapped to products, channels, customer segments and geographies, and that coverage gaps are identified and remediated.
- Oversee the scenario inventory and the end-to-end scenario lifecycle, including design, approval, below-the-line testing, tuning and periodic validation.
- Ensure thresholds and customer segmentation are risk-based, evidence-supported and documented.
- Analyse alert-to-case and case-to-STR conversion, false positive rates and missed detections to drive detection effectiveness.
- Set and monitor standards for alert investigation quality, SLA adherence, ageing and backlog management, and challenge First Line operational weaknesses.
- Support complex investigations and ensure timely internal escalation of suspicious activity to the MLRO.
- Protect the confidentiality of suspicious activity information and the MLRO’s independence in determining STR reportability.
- Oversee data completeness and integrity of source feeds, reconciliations and interface exceptions affecting monitoring.
- Provide Second Line oversight of monitoring system implementations, upgrades, migrations, UAT and parallel runs.
- Incorporate emerging typologies, including mobile money, agency, trade-based and proliferation financing risks, into detection scenarios.
- Prepare MI on monitoring coverage, alert KPIs, scenario changes and remediation for Management, Board Committees and the Board.
- Support regulatory inspections, independent reviews and audits, and drive remediation of monitoring-related findings.
- Lead, mentor and develop the team, including performance management, capability building and succession planning.
Qualifications
CORE COMPETENCIES AND SKILLS
- Strong knowledge of AML/CFT/CPF laws, regulations, CBK Prudential Guidelines and FATF Standards.
- Expertise in transaction monitoring systems, detection scenarios, threshold tuning and model validation.
- Strong understanding of banking products, payments, mobile and agency channels and financial crime typologies.
- Strong data analysis capability, including understanding of data lineage, source systems and data quality.
- Strong analytical, investigative and risk assessment capabilities.
- Excellent report writing, Board reporting and executive communication skills.
- Strong stakeholder engagement, influencing and constructive challenge capability.
- Demonstrated leadership, people management and team development skills.
- High integrity, independence, discretion and sound judgement.
EXPERIENCE
- Minimum 10 years’ experience in AML/CFT/CPF, Financial Crime Compliance, Transaction Monitoring, Investigations or Internal Audit within the financial services sector.
- At least 5 years’ experience in a management role.
- Demonstrated experience in transaction monitoring scenario design, tuning, alert management and system implementation.
- Proven experience supporting suspicious activity investigations and regulatory inspections.
- Prior experience in a Tier 1 bank and familiarity with CBK and FRC supervisory expectations will be an added advantage.
ACADEMIC AND PROFESSIONAL QUALIFICATIONS
- Bachelor’s degree in Finance, Banking, Commerce, Accounting, Economics, Information Systems, Data Science or a related field.
- Master’s degree in a relevant discipline will be an added advantage.
- Professional certifications such as CAMS, ICA Diploma in AML, CFE, CPA(K), ACCA or equivalent financial crime qualifications.
- Demonstrated commitment to continuous professional development in AML/CFT/CPF and financial crime analytics.
Manager – Testing (Data & Analytics)
JOB PURPOSE
- The Manager – Testing (Data & Analytics) is responsible for planning and executing independent, data-driven Second Line testing of regulatory and financial crime controls.
- The role applies SQL and analytics to test full populations, validates data integrity, documents evidence-based findings and root causes, and supports independent validation of remediation in line with the approved testing methodology
KEY RESPONSIBILITIES
- Plan and execute assigned independent compliance testing engagements and risk-based control assessments.
- Write SQL queries and Python, R or SAS scripts for population analysis, sampling and exception detection.
- Reconcile source data, test completeness, document extraction logic and ensure reproducibility.
- Test KYC, CDD/EDD, UBO, customer risk rating, transaction monitoring, sanctions screening and regulatory reporting controls.
- Validate exceptions, analyse root causes, document evidence and recommend remediation.
- Maintain dashboards, scripts, version control, quality-assured working papers and secure data handling.
- Supervise and coach analysts and deliver assignments to agreed timelines.
KEY ACCOUNTABILITIES
- Prepare test plans, scoping documents and test scripts in line with the approved testing methodology.
- Develop accurate, documented and reusable SQL and analytics scripts for testing.
- Reconcile extracted data to source systems and document data completeness and accuracy checks.
- Perform full-population and sample-based testing of financial crime and regulatory controls.
- Validate exceptions with control owners and confirm the accuracy of findings before reporting.
- Perform root cause analysis and propose practical remediation recommendations.
- Prepare quality-assured working papers that support reperformance and independent review.
- Draft testing reports with clear findings, severity ratings and agreed management actions.
- Validate remediation evidence and support independent closure of findings.
- Maintain dashboards and continuous monitoring routines assigned to the team.
- Ensure secure handling, storage and disposal of customer and confidential data in line with the Data Protection Act and Bank policies.
- Supervise and coach analysts and maintain quality standards for team outputs.
CORE COMPETENCIES AND SKILLS
- Good knowledge of Kenyan banking regulation, AML/CFT/CPF requirements and financial crime controls.
- Strong practical SQL capability and proficiency in Python, R, SAS or comparable analytics tools.
- Working knowledge of Power BI or similar data visualisation tools.
- Understanding of statistical sampling, data reconciliation and reproducible testing.
- Strong analytical, problem-solving and attention-to-detail capabilities.
- Clear working paper documentation and report writing skills.
- Effective stakeholder engagement and constructive challenge capability.
- Supervisory, coaching and team development skills.
- High integrity, independence and professional scepticism.
EXPERIENCE
- Minimum 7 years’ experience in Compliance Testing, Internal Audit, Financial Crime Compliance, Risk or Data Analytics within the financial services sector.
- At least 3 years’ experience in a supervisory or senior specialist role.
- Demonstrated experience executing data-driven control testing using SQL and analytics tools.
- Experience documenting evidence-based findings and validating remediation.
- Prior experience in a Tier 1 bank and familiarity with CBK and FRC supervisory expectations will be an added advantage.
ACADEMIC AND PROFESSIONAL QUALIFICATIONS
- Bachelor’s degree in finance, Accounting, Economics, Statistics, Computer Science, Information Systems, Data Science or a related field.
- Master’s degree in a relevant discipline will be an added advantage.
- Professional certifications such as CISA, CIA, CAMS, CPA(K) or recognised data analytics certifications.
- Demonstrated commitment to continuous professional development in compliance testing and data analytics.
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