Career Opportunities at SunCulture Kenya Ltd

Information Technology jobs, Communication jobs, Customer Care jobs,

Enterprise Architect

About the role

  • In the role of Enterprise Architect (Software), you will play a vital role in collaborating with business stakeholders, investors, and partner organizations to gain a deep understanding of their requirements and effectively translate them into robust technical solutions. Your expertise will be crucial in guiding the overall software architecture vision and roadmap, ensuring alignment with the organization’s strategic goals and objectives. This will involve evaluating and selecting suitable software technologies, platforms, and frameworks that best meet the unique needs of the business. You will also be responsible for designing and documenting end-to-end software solutions, encompassing integration points, data flows, and system interfaces. 
  • Additionally, your role will involve providing valuable guidance and technical leadership to development teams throughout the implementation phase. As an Agile practitioner, you will act as a Scrum master during software meetings, setting priorities for the upcoming sprints and holding team members accountable for updates. 
  • Furthermore, you will serve as a key contact for cross-country training and alignment during software rollouts in new markets and partnerships. You will have the opportunity to lead significant projects, including the implementation of a new global ERP system and the migration to the next generation of IoT in SunCulture.

Key Responsibilities

  • Collaborate with business stakeholders, investors, grant providers, and partner organizations to understand their requirements and translate them into technical solutions.
  • Give guidance to the overall software architecture vision and roadmap in alignment with business strategies and objectives.
  • Evaluate and select appropriate software technologies, platforms, and frameworks to meet business needs.
  • Design and document end-to-end software solutions, including integration points, data flows, and system interfaces.
  • Provide guidance and technical leadership to development teams during the implementation phase.
  • Master Agile day-to-day management. Act as a Scrum master during the global software meetings where you set the priority for the next 2-3 sprints and hold members accountable to updates
  • Be the key contract for cross country training and alignment while we roll out software to new markets and partners.
  • Lead several large projects with external vendors, this includes, but is not limited to roll out of a new global ERP system, migrating to the next generation of IoT in SunCulture, etc.
  • Trial or develop solutions for new strategic projects in SunCulture. The Enterprise Architect leads the development, scoping and, MVP releases either through him/herself or through consultants.
  • Provider structure and guidance to IT operations teams through training, a clear documentation framework and project support.

Does this sound like you?

  • Bachelor’s Degree in Information, Communication and Technology, or equivalent
  • Have at least 1-2 years work experience in software development prior to moving to your current role. A total of 3-5 years work experience is expected for this role
  • Strong knowledge of software architecture principles, design patterns, and industry best practices.
  • Proficiency in various software development methodologies, such as Agile, Scrum, and DevOps.
  • Experience with a wide range of software technologies and platforms, including SaaS, PaaS, ERP and customer technologies.
  • Expertise in partnering with multiple organizations working towards a communal goal or digital product
  • Excellent analytical and problem-solving skills, with the ability to think strategically and holistically.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to prioritize and manage multiple projects in a fast-paced, dynamic environment.

Call Center Credit Collection Manager 

Key Responsibilities

  • Project relevant trends that affect the collectibles of the PayG portfolio in early arrears and isolate potential problem areas.
  • Monitor PayG loan repayments and initiate/recommend a course of action.
  • Conduct field customer visits (on a need basis) and telephone calls to follow up on payments and collect from PayG debtors.
  • Execute the institution strategy in reducing the Non-performing PayG portfolio at the same time report on early loan arrears collections on a regular pre-determined basis and provide information for business reporting.
  • Ensure over 1-90-day arrears management for all disbursed PayG loans is fully executed.
  • Ensure a record is maintained with track of all the recovery progress for all PayG loans in arrears.
  • Ensure weekly arrears reports are prepared for all the Relationship Managers & regions and follow up with them to ensure full repayment.
  • Ensure demand notices are prepared and ensure that they are forwarded to the defaulting PayG customers.
  • Ensure an up-to-date register on loan-related insurance claims is maintained and ensure prompt reimbursement from underwriters.
  • Monitor debt collection response cycles and contacts as well as credit control performance for PayG loans in early arrears.
  • Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels for the credit collection Relationship Managers.
  • Report and monitor all risks associated with debt collection.
  • Generate compliance reports for use in decision-making and performance appraisals.
  • Perform any other duties within the scope of this position.

Qualifications and Experience

  • Business-related degree, CPA qualification is an added advantage.
  • Over 4 years’ experience in debt collection and recovery environment (Practical experience in Lending and recovery).
  • Knowledge in credit management and banking is an added advantage.
  • Knowledgeable on the Financial Services, Micro Finance and consumer lending sectors is a must.
  • Hands-on leadership, team management, and people development skills.
  • Ability to work in a dynamic environment in a small team and enjoy multi-tasking and working under pressure to achieve deadlines.
  • Good team player with a commitment to value-based leadership.
  • Credibility and flexibility to deal with people at a variety of levels and cultures.
  • High business acumen, analytical and budgetary skills
  • Quick learner, capable of grasping the structures at SunCulture and the market.
  • Excellent presentation, communication, planning, and organizational skills.
  • Strong relationship-building skills with a high degree of responsiveness, reliability, and integrity.
  • Self-motivated with persuasive, enthusiastic, and client-centric focus.
  • Ability and willingness to travel as required.
  • Comfortable with ambiguity and able to plan, be organized, and adhere to deadlines
  • Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude
  • Agile with the ability to work in a fast-paced tech environment

Method of Application

Use the link(s) below to apply on company website.

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