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Risk Surveyor

Job Summary:

• The role will be responsible for conducting risk surveys for business insured by the company and provide risk management measures to the underwriting team to minimize the exposures as per the company underwriting guidelines.

Duties and Responsibilities:

•  Visiting sites alone or with underwriters
•  Assessing and evaluating risk to buildings, employees, or customers by undertaking appropriate research.
•  Carrying out detailed site surveys.
•  Writing and proofreading reports for underwriters.
•  Providing advice to clients and making recommendations about required improvements.
•  Assigning quality grades after improvements have been made.
•  Liaising with health and safety inspectors, clients, insurance brokers and underwriters.
•  Collecting photographs as evidence.
•  Attend to clients and resolve complaints.

Job Holder Specifications
Knowledge, skills and Abilities

•  Have Industry Knowledge
•  Computer skills
•  Analytical skills
•  Communication skills
•  Good interpersonal skill
•  Knowledge on market trends
•  Commercial awareness
•  Diplomacy and negotiation skills
•  Strong time management skills
•  The ability to work effectively under pressure.
•  Organizational skills
•  Problem-solving skills
•  Teamwork as well as the ability to work independently.
•  Communication skills to explain complex ideas to people from a variety of backgrounds.
•  Attention to detail.

Credentials and Experience

•  Degree in BSC Engineering or related field
•  Engineering experience in plant/industrial, mechatronics, electrical or structural.
•  Diploma in insurance ACII OR AIIK or progress in completion Or Diploma in risk management added advantage.
•  At least 5 years with a risk survey company or insurance company as a risk surveyor.

Key Performance Indicators

•  Survey reports completed.
•  Quotations obtained.
•  Engagement with service providers.
•  Trainings to underwriters done.
•  Payments to external surveyors done on time.
•  Resurveys done and recommendations implemented.

Underwriter – Reinsurance & Aviation

Job Summary:

• The role will be responsible for day to day administrative and technical underwriting responsibilities of the General Aviation portfolio and reinsurance activities.

Duties and Responsibilities:

•  Quote and bind risks written within the General Aviation underwriting guidelines and appetites.
•  Assist in the underwriting and processing of new and renewable Aviation business in line with our underwriting appetite, authority limits and business plan.
•  Track premium income bookings, meet expected figures and investigate any differences.
•  Monitor aggregate exposures, assist in the modelling of the Aviation business, and manageand monitor portfolio metrics.
•  Manage interactions between Underwriting and Reinsurance functions to ensure all outstanding queries are addressed.
•  Oversee Broker business pipelines, preparing for and attending relationship meetings where appropriate.
•  Attend technical presentations and training programs, both internally and externally, to enhance technical understanding of the Aviation product line.
•  Actively engage in cross-selling opportunities where appropriate.
•  Work in conjunction with the team ensure efficient working practices are in place and adhered to as per established underwriting guidelines.
•  Assist management with building, running and monitoring exposure reports.
•  To meet company standards in respect of policy documentation, timeframe for quoting new and renewal business and compliance issues.
•  Attend to clients and resolve complaints.

Job Holder Specifications

Knowledge, skills and Abilities

•  Aviation experience gained within an underwriting or broking environment.
•  You will need to demonstrate a practical and common-sense approach to dealing with differing situations and an ability to tackle problems often against tight timeframes.
•  Interest in Multinational programs.
•  Excellent communication skills, with ability to build internal and external relationships.
•  Strong organisational and time management skills, with the ability to follow-up independently and to effectively prioritise tasks.
•  Strong customer service and sales skills – experience in dealing with brokers and other business partners considered an asset.
•  Competency in Microsoft Office required, advanced capabilities in Excel and or Data/Analytical experience desirable.
•  High quality underwriting and customer service skills required to handle complex coverage issues and challenging client relations.
•  Strong knowledge of industry issues and trends required.
•  Advanced analytical and mathematical proficiency preferred.
•  Ability to demonstrate logical approach to processes and problem solving.
•  Proven ability to solve problems independently and with success.
•  Ability to work independently as well as being a strong team player, in a multi-task environment.
•  Willingness to take professional development, insurance and aviation related courses necessary.

Credentials and Experience

•  College / University degree or equivalent industry experience.
•  ACII Holder
•  A minimum of 3 years of aviation underwriting experience, or 5 years’ experience
• dealing with aviation insurance from a non-underwriting background.

Method of Application

If you meet the above minimum requirements, send your c.v to careers@gakenya.com indicate the position applied for on the email subject line to be received on or before 22nd May 2023. Only shortlisted candidates will be contacted.