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Business Analyst
Responsibilities
- Engage business stakeholders to understand business requirements, create and validate use cases, user stories and wireframes.
- Participate in business initiatives to provide insights on opportunities for automation and enhanced data use.
- Prepare project plans to support analytics and automation projects.
- Manage business intelligence projects using agile to deliver value to stakeholders.
- Create, maintain, and use low code data tools to respond to business ad-hoc data requests.
- Assess, respond, and log cases assigned to them by the data Helpdesk from time to time.
- Design and refine reports and dashboards to solve business use cases.
- Develop data collection tools using PowerApps, SharePoint and other development platforms standardize ingestion of data in support of data led business solution.
- Work with Developers to create and maintain complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results.
- Develop and maintain documentation/manuals on reports, dashboards, and portals.
- Carry out regular user training to enable users extract insights from data solutions.
- Train business power users on basic data visualization and data literacy skills for no code solutions.
- Develop training solutions for end users and junior analysts on use of BI tools and solutions.
Qualifications
- Bachelor’s degree in IT, technology, data science, business analytics
- At least 4 years prior experience as a Business Analyst in financial services or Fintech
- Technology project management certification
- Strong understanding of the Financial Services industry (e.g banking, mobile money, retail financial services, Fintech).
- Strong experience in working within a large complex organization with multiple stakeholders.
- Experience of software development lifecycle is essential, in agile and waterfall methodologies.
- Ability to identify and solve complex problems using analytical thinking and creativity.
- Ability to maintain accuracy and thoroughness in all tasks, from data collection to analysis and reporting.
- Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process.
- Ability to communicate and influence with tact and diplomacy.
- Ability to manage multiple projects and deadlines, prioritize tasks effectively, and deliver high-quality work on time.
Network Engineer
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Responsibilities
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system high availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company’s security team
- Install computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems
- Manage DHCP, WIFI and assignment of IP on the networks and restore protocol.
- Undertake routine preventative measures and implement, maintain and monitor network security and ensure systems comply with industry standards.
- Identify key areas of improvement in the network and suggest solutions.
Qualifications
- An undergraduate degree in Computer Science or a related subject, Networking, Engineering CCNA Certified, CCNP (Desirable)
- At least 3 years hands-on network engineering experience in an ISP or busy IT department environment
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Reasonable knowledge of ICT Support
- Ability to provide network support and resolve errors.
Property Manager
Key Responsibilities
- Provision of repair work order budgets for approval by the landlord on a timely manner for planning purposes.
- Coordination of service providers and ensuring the common services like lifts, generators, cleaning, parking etc operate seamlessly without hitches.
- Coordination of security services with the security company and liaising with area security team to ensure constant updates on security matters within the area.
- Ensuring technical support personnel like plumbers and electricians assess the functionality of various appliances and equipment and update on the same on daily basis.
- Plan and coordinate safety inspections as required and ensure adherence to company key control policies.
- Exhausting all the marketing avenues to ensure speedy occupancy
- Schedule site visits and stakeholders engagements regularly.
- Manage tenant’s complaints by following best practice customer relationship procedures, lease conditions and guidelines.
- Ensuring that facilities meet government regulations and environmental, health, safety and security standards.
- Ensure efficient emergency procedures are in place and that tenants are fully trained in emergency response with particular emphasis on evacuation procedures.
- Ensure that all service providers/contractors and tenants adhere and maintain good environmentally best practices.
Skills & Qualifications
- A degree in real estate, property management, business administration, or a related field is preferred.
- At least 5 years experience as a Property Manager.
- Prior experience working in the Real Estate Industry.
- Working knowledge of property regulations.
- Proficiency in Microsoft Office and property management software.
- Strong organizational and time management skills.
- Excellent communication and negotiation skills.
- Good customer service skills