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Consultant Trainee
Job Purpose:
The Consultant Trainee will undergo comprehensive training to gain hands-on experience in various HR functions, including Talent Management, HR Operations, and Compensation & Benefits. This role is designed to prepare the trainee for a future Consultant position within the organization.
Qualifications:
- Bachelor’s Degree in Commerce or Human Resources
- At least 6 months of experience in the HR field
Creative and Analytics Officer
Key Duties/ Responsibilities
- Develop and execute compelling creative content across various platforms, including social media, websites, email campaigns, and digital ads.
- Collaborate with the marketing team to create visually stunning graphics, videos, and other multimedia assets that align with our brand identity.
- Lead brainstorming sessions to generate innovative ideas for campaigns, promotions, and brand initiatives.
- Manage the end-to-end creative process, from concept development to final production, ensuring all materials are delivered on time and to the highest standard.
- Collect, clean, and analyse data from various sources (e.g., foot traffic, sales, customer feedback) to inform marketing strategies and operational decisions
- Work closely with the marketing team to interpret analytics reports and provide insights that help optimize campaigns.
- Track key performance indicators (KPIs) to assess the effectiveness of creative content, making data-driven recommendations for improvements.
- Assist in creating reports that showcase the impact of creative work on overall business goals.
- Monitor and analyze the performance of creative content across all channels, using data to inform future creative strategies.
- Stay up to date with industry trends and bring fresh, innovative ideas to the table to keep our brand ahead of the curve.
Academic and Professional Qualifications and experience required
- Bachelor’s degree in business administration, commerce, statistics, or a related field.
- Strong analytical skills and the ability to draw insights that support marketing efforts.
- Experience in analyzing external and internal customer data using database queries (SQL, Access) and campaign management software tools.
- Proficiency in data analysis tools (e.g., Excel, Power BI, Google Analytics).
- Strong creative skills with experience in graphic design, web development, and content creation.
- Excellent communication and presentation skills.
- Ability to work collaboratively in a team environment.
Closing date; October 11, 2024
Business Systems Analyst
Reporting to the Head of Operations the business systems analyst will be mandated to gather and analyze business requirements from stakeholders, design and implement effective system solutions, and continuously optimize both customer-facing and internal business processes for enhanced efficiency
Duties and Responsibilities
Gather and Analyze Business Requirements
- Interview stakeholders to understand their needs, objectives, and business goals.
- Document, prioritize, and translate business requirements into actionable system specifications.
- Identify and assess potential risks, ensuring alignment with overall business strategy.
Design and Implement Solutions
- Develop system specifications and create prototypes to meet business needs.
- Collaborate with developers to ensure the accurate implementation of solutions.
- Test and debug systems to ensure functionality, reliability, and performance.
Business Process Optimization
- Continuously optimize customer-facing systems to enhance ease of business and deliver an exceptional customer experience.
- Streamline internal business systems to improve efficiency and agility.
- Train and support users to maximize system utilization and productivity.
Project Management and Support
- Assist in project planning, scheduling, and resource allocation to ensure timely execution.
- Track project progress, reporting on key milestones and deliverables.
- Manage project risks and issues, implementing mitigation strategies as necessary.
Personalized & Progressive Customer Relationships
- Systematically manage customer relationships throughout the lifecycle, from acquisition to growth, ensuring personalized engagement.
- Focus on scalability and cost-efficiency to enhance customer relationship management.
Personalized Customer Experience & Ease of Doing Business
- Improve overall customer experience, positioning it as a key competitive advantage for the company.
- Ensure processes are scalable and cost-effective to support business growth.
Efficient & Interconnected Supply Chain
- Deploy solutions to create a seamless, interconnected supply chain from raw material procurement to product fulfillment.
- Ensure on-time fulfillment while maintaining lean inventory practices, optimizing for scalability and cost-efficiency.
Efficient & Effective Product Innovation
- Facilitate the systematic translation of market learnings and insights into successful new product innovations.
- Drive collaboration, speed, and scalability to ensure product success in the market.
Job Qualifications:
- Bachelor’s degree in IT, Information Systems, Computer Science, or any related field
- Certified Business Analysis Professional (CBAP
- Project management certification will be an added advantage
- At least three (3) years of experience
- Closing date; October 10, 2024