Job Vacancies at Public Service Superannuation Fund

GOVERNMENT JOBS, JOBS IN KENYA, PUBLIC SERVICE JOBS,

General Manager, Investment

Responsibilities

• Managing the Fund’s portfolio of securities to ensure profitability and compliance with the Fund’s risk management policy;
• Monitoring the external Fund Managers in the implementation and compliance with the Fund’s Investment Policy;
• Coordinating the presentation by the Fund Managers Management;
• Review goals and strategies with Fund Managers, Investment Advisors and Custodians;
• Performing or evaluating research, such as detailed company or industry analyses, to inform financial forecasting, and decision-making on investment opportunities;
• Undertaking actuarial valuations;
• Adhering to statutory and regulatory requirements; and
• Undertaking Portfolio construction; Asset allocation, identification and analysis of new opportunities.

Education Requirements

• Bachelor’s Degree in Land Economics, Real Estate, Construction, Planning, or related field from a recognized institution;
• Master’s Degree in Land Economics, Real Estate, Construction, Planning, or related field from a recognized institution;

Knowledge Requirements

• Served for a cumulative service period of fifteen (15) years, five (5) of which must be at senior management level or a comparable position;
• Leadership Course lasting not less than four (4) weeks from a recognized institution;
• Must be CIFA or CFA finalist or equivalent
• Membership to CIFA, CFA or equivalent professional body in good standing;
• Practicing Certificate where applicable;
• Proficiency in computer applications;
• Fulfilled requirements of Chapter 6 of the Constitution; and
• Shown merit and ability as reflected in work performance and results.

Manager Investment

Responsibilities

• Managing the Fund’s portfolio of securities to ensure profitability and compliance with the Fund’s risk management policy;
• Monitoring the external Fund Managers in the implementation and compliance with the Fund’s Investment Policy;
• Coordinating the presentation by the Fund Managers Management;
• Review goals and strategies with Fund Managers, Investment Advisors and Custodians;
• Performing or evaluating research, such as detailed company or industry analyses, to inform financial forecasting, and decision-making on investment opportunities;
• Undertaking actuarial valuations;
• Adhering to statutory and regulatory requirements; and
• Undertaking Portfolio construction; Asset allocation, identification and analysis of new opportunities.

Education Requirements

• Bachelor’s Degree in Actuarial Science, Accounting, Finance, Economics or related fields from a recognized institution;
• Master’s Degree in Actuarial Science, Accounting, Finance, Economics or related fields from a recognized institution;

Knowledge Requirements

• Served for a cumulative service period of fifteen (15) years, three (3) of which must be at the grade of Assistant Manager, Investment Officer, PSSF 4 or in comparable position
• Leadership Course lasting not less than four (4) weeks from a recognized institution
• Must be CIFA or CFA finalist or equivalent
• Membership to CIFA, CFA or equivalent professional body in good standing;
• Practicing license where applicable
• Proficiency in computer applications
• Fulfilled requirements of Chapter 6 of the Constitution
• Shown merit and ability as reflected in work performance and results

Experience Qualifications

• Served for a cumulative service period of fifteen (15) years, three (3) of which must be at the grade of Assistant Manager, Investment Officer, PSSF 4 or in comparable position;

Senior Investment Officer

Responsibilities

• Participate in the preparation of policy documents such as Investment Strategy, Investment Policy and Interest Declaration and Reserve Allocation Policy;
• Analyzing invoiced fees and preparing memos seeking approvals where necessary.
• Initiate actuarial valuations;
• Preparing budgets for investment purposes;
• Participate in data collection for actuarial valuation;
• Monitoring performance of the portfolio, asset allocation etc. and the compliance of the same to laws and regulations;
• Participating in the analysis of technical specifications for the procurement of investment service providers, this entails the review of contracts;
• Portfolio construction i.e. asset allocation, identification and analysis of new opportunities etc.;
• Monitoring cash flows and coordinating the transfer of surplus funds for investment;
• Monitoring investment service providers; and

Education Requirements

• Bachelor’s Degree in Actuarial Science, Accounting, Finance, Economics or related fields from a recognized institution;

Knowledge Requirements

• Served for a cumulative service perod of six (6) years, three (3) of which must be at the grade of investment Officer I, PSSF 7 or in comparable position
• Must be CIFA or CFA finalist or equivalent
• Membership to CIFA, CFA or equivalent professional body in good standing
• Proficiency in computer applications
• Fulfilled requirements of Chapter 6 of the Constitution
• Shown merit and ability as reflected in work performance and results

Experience Qualifications

• Served for a cumulative service period of six (6) years, three (3) of which must be at the grade of Investment Officer I, PSSF 7 or in comparable position;

Investment Officer II

Responsibilities

• Participating in data collection for actuarial valuation;
• Participating in analysis of assets;
• Monitoring performance of the portfolio, asset allocation and the compliance of the same to laws and regulations;
• Monitoring cash flows and coordinating the transfer of surplus funds for investment;
• Analyzing invoiced fees and drafting memos seeking approvals where necessary
• Monitoring investment service providers; and
• Participating in the analysis of technical specifications for the procurement of investment service providers, this entails the review of contracts;

Education Requirements

• Bachelor’s Degree in Actuarial Science, Accounting, Finance, Economics or related fields from a recognized institution;

Knowledge Requirements

• Proficiency in computer applications

Manager, Benefits Admnistration

Responsibilities

• Developing and implementing policies, systems and processes to ensure the effective processing and payment of benefits;
• Ensuring that benefits are computed promptly, accurately and efficiently;
• Identifying areas / opportunities for the improvement of the Fund’s benefits payment process to enhance service delivery;
• Coordinating receipt and processing of claims;
• Re-engineering benefits processing; and
• Preparing divisional budget, maintaining and monitoring expenditure.

Education Requirements

• Bachelor’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized Institution;
• Master’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized Institution;

Knowledge Requirements

Experience Qualifications

• Served for a cumulative service period of fifteen (15) years, three (3) of which must be at the grade of Assistant Manager Benefits Administration Officer, PSSF 4 or a comparable position

Assistant Manager, Marketing & Customer Experience

Responsibilities

• Ensuring brand building activities are carried out through extensive member education using media, road shows and sponsorships;
• Establishing customer segmentation system and ensuring its proper implementation; and
• Participating in business process re-engineering projects to review work processes, assess turnaround time and resource requirement in order to identify and eliminate redundancy of processes and resources.
• Overseeing Customer Service initiatives to ensure customer satisfaction;
• Overseeing documentation of Customer journey maps ensuring alignment with process maps;
• Managing improvements identified through customer journey mapping processes through to implementation;
• Ensuring Development and implementation of Customer Service Charter;
• Designing and implementing customer engagement/feedback and resolution mechanisms;
• Ensuring Development and implementation of service measurement tools aimed at the operational improvement of customer service delivery at all touch points;
• Ensuring that public opinion survey is gathered on a regular basis on the service of the Fund and use the feedback for service improvement;
• Defining and understanding customer experience dimensions in order for the Fund to have long-term success by setting/revising appropriate standards in a continuous manner;

Education Requirements

• Bachelor’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized Institution;
• Master’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized Institution;

Knowledge Requirements

• Served for a cumulative service period of twelve (12) years, three (3) of which must be at the grade of Principal Benefits Administration Officer, PSSF 5 or a comparable position;
• Leadership Course Certificate lasting not less than four (4) weeks from a recognized institution;
• Practicing license where applicable;
• Membership to a professional body and in good standing;
• Proficiency in computer applications;
• Fulfilled requirements of Chapter 6 of the Constitution; and
• Shown merit and ability as reflected in work performance and results

Experience Qualifications

• Served for a cumulative service period of twelve (12) years, three (3) of which must be at the grade of Principal Benefits Administration Officer, PSSF 5 or a comparable position;

Marketing & Member Experience Officer II

Responsibilities

• Responding to customer enquiries and complaints;
• Obtaining and evaluating all relevant data to handle complaints and inquiries; and
• Recording details of comments, enquiries, complaints and actions taken.
• Distributing marketing materials;
• Participating in marketing events;
• Ensuring the safekeeping of marketing promotional materials;
• Undertaking daily administrative tasks on customer service;
• Monitoring and updating social media platforms;
• Answering phone calls from customers and responding to customer inquiries and complaints;
• Providing customers with the service and product information;
• Completing call notes and call reports as necessary and updating them in the system;

Education Requirements

• Bachelor’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized Institution;

Knowledge Requirements

• Proficiency in computer applications; and
• Fulfilled requirements of Chapter 6 of the Constitution

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