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Regional Human Resource Business Partner (Nyanza/Western)
Job Purpose:
This role enables the Regional General Manager to align the Region’s people strategy with its business strategy. Together with line managers, the HRBP works on ensuring the people priorities are executed whilst driving value and delivering business results.
The HR Business Partner is the key contact person for HR matters in the region. S/He will provide guidance and HR policy & process support and execution management, to ensure a good employee and manager experience across the life cycle of the employee in areas. The HRBP ensures the collaboration of the Regional Team, Segments, Sectors and Subject Matter Experts in delivering needs for the region.
Key Accountabilities
- Structural Re-alignments, Role Name alignments, Role profiles
- Workforce Plan execution, Recruitment and Onboarding in coordination with the HR centers of expertise and within existing policy.
- Performance Management
- Talent Management
- Leave management.
- Employee Relations
- Wellness support
- Sports
- Grievance and Disciplinary management
- HR Policy & Procedure advisory
- Learning & Development
- Identifying needs and implementation of the Training Plan
- Staff movement – Transfers & Promotion
- Exit management including exit interviews.
- Reports
- Stakeholder Engagement
- Change Management
- Drive additional HR Initiatives in the region
Qualifications and experience
- Bachelor’s degree in Human Resource Management, Business, Finance, Social Sciences or a related field (Master’s degree an added advantage) from a recognized University or College.
- Ideally 3 – 5 years’ work experience within the HR function with HR Service Delivery and HR Advisor /Business Partner experience
- Work experience in the Banking sector specifically supporting within a Retail/Branch network is preferred.
- Higher Diploma in Human Resource Management
- Should be a Member of Institute of Human Resource Management (IHRM Kenya) in good standing.
Key skills and competencies
- Knowledge of the employee life cycle and interventions needed to enhance productivity at each stage.
- Knowledge and/or experience with national and regional labor law, and tax and social security regulations
- Well versed with HR policy and procedures and can explain requirements clearly to staff and managers.
- Change management knowledge and capabilities.
- Business acumen
- Results orientation
- High integrity, attention to confidentiality and strength of character
- Ability to interpret business strategy and craft aligned people solutions.
- Ability to escalate in timely fashion.
- Good data literacy, analytical, decision making and problem-solving competencies are an added advantage.
- Excellent mentoring and relationship building skills, coupled with the ability to empathize with others.
Human Resource Business Partner
Job Purpose:
This role helps align the business unit’s people strategy with its business strategy. Together with line managers and other stakeholders, the HR Business Partner (HRBP) works on setting priorities, driving value, and delivering business results.
The HR Business Partner is the key contact person for HR matters in the units supported. She /He will provide guidance and HR policy & process support and execution management, to ensure a good employee and manager experience across the life cycle of the employee in areas assigned.
Key Accountabilities
- HR Single point of contact to the business they support, providing HR advise and building managers’ capability to effectively manage their teams.
- Helping build and maintain the strong organizational culture, as well as continuously improving the employee experience.
- Participate in the acquisition of talent by ensuring the right job profiles conducting interviews and onboarding.
- Communication and management of the Bank’s change initiatives as “change catalysts” within the business unit.
- Act as counsellors, coaches and mentors to staff and line managers on HR related matters.
- To coordinate and influence the development of a performance culture through effective implementation of integrated performance management with appropriate measures of success.
- Co-ordinate and at times administer the training and development projects and plans (activities include training needs assessments and mitigations)
- To support Business in aligning business and people strategies, directions, and objectives through appropriate advice/ interventions (i.e. aligning role profiles to emerging strategies, reviewing the impact of any process re-engineering initiatives on staffing)
- Leading a team of Business Partners and HR Advisors where applicable
Qualifications and Experience
- Minimum – Bachelor’s degree in Human Resource Management, Business, Finance, Social Sciences, or a related field from a recognized University or College. (Master’s degree an added advantage)
- Higher Diploma in Human Resource Management.
- A current member of Institute of Human Resource Management (IHRM K) or similar reputable HR professional body
- At least 7 – 10 years in a HR Relationship Management position with experience in other core areas of HR (Talent acquisition, Employee relations, Reward appreciation, Talent management, Learning & Development, HR Services), and at least 3 years team leadership experience.
- Knowledge and/or experience with national and regional labor law, and tax and social security regulations
Key Skills and Competencies
- Business acumen and commercial awareness
- Ability to interpret business strategy to craft aligned Human capital solutions.
- Deep knowledge of the employee life cycle and interventions needed to enhance productivity at each stage.
- Results orientation, data literacy, analytical, decision making and problem-solving competencies.
- Change management skills.
- High integrity and strength of character
- Excellent mentoring and relationship building skills, coupled with the ability to empathize with others.
Relationship Manager – Public Sector Institutions
Job Purpose:
The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank.
Key Accountabilities/ Responsibilities
- Management of ongoing relationships with existing Public partners and where relevant, leverage those relationships to greater collective impact.
- Managing Strategic partnerships agreements within the Public Sector.
- Provide timely and accurate reporting of pipeline, strategic partnerships and management activities.
- Developing own strategy with clear action plans to ensure achievement of desired results.
- Growth of the existing deposit book as per the set organizational targets through growth of current accounts/collection business as well as wholesale deposits from the Public Sector.
- New client onboarding through the development and maintenance of a pipeline of prospective clients within Public Sector to ensure sustainable growth of the Portfolio.
- Identify and address assigned customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
- Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
- Prepare Customer sales coverage plans to ensure each relationship is managed according to the Equity Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.
- Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
- Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
- Ensure great working relationship with team members for overall achievement of departmental goals.
- Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
- Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
- Role Models the Brand and Corporate Values of the Bank both internally and externally.
- Works as part of a team for the purpose of winning together.
- Proposal Writing
- Market Intelligence
- Internal and External Stakeholder management
- Product Development
Qualifications
- Bachelor’s degree in commerce/business related field.
- Have relevant Banking industry experience in relationship management, product knowledge and risk management within the Public Sector (Both National and County Governments).
- 4 – 7 Years of working experience in the banking industry with 1 – 2 years in a leadership role
- Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
- Sound knowledge of the Public Finance Management Act 2012
- Able to apply financial knowledge and skills to achieve business goals.
- Able to identify and minimize potential and inherent risks in banking.
- Communicates effectively and is able to explain complex Business issues.
- Track record of motivating, managing and developing individuals and teams to achieve results.
- Proficient in the use of Banking and office management systems
Key Skills and competencies
- Goal focused and able to spot business opportunities.
- Builds networks and maintains strong relationships.
- Able to manage and influence others to achieve results.
- Has passion and drive to achieve results under difficult circumstances.
- Pleasant and able to relate well in diverse social set ups and teams.
- Upholds high standard of Professionalism, integrity, and respect for others.
Management and leadership ability:
- Able to identify, motivate and develop talent within the Bank.
- Capacity to influence decisions at senior management levels
- Communicates effectively
- Drives high performance in teams.
Assistant Manager- Energy, Environment & Climate Change
Job purpose
The Assistant Manager will be responsible for coordinating and co-managing all projects that are undertaken under Energy, Environment and Climate Change Pillar.
Duties and responsibilities
- Work closely with the manager to ensure smooth running of the Pillar and all its projects
- Co-planning, assigning and supervising pillar projects per sector and ensuring the projects are executed in a timely manner and within the set resources.
- Own and drive the institutional clean cooking project focusing on learning and health institutions
- Training of branches on clean energy transitions
- Establishment and maintaining a close working relationship among the pillar, other departments of EGF and the Bank to ensure smooth running of the EE & CC Pillar Programs
- Supporting the Pillar’s projects and aligning them to the Bank’s objective of driving business through eco-system banking.
- Supporting daily administrative and management of Pillar projects including assigning and supervising work schedules for the officer and senior officers.
- Requesting data from relevant sources, receiving, analysing, consolidating and maintaining the pillar’s data and reports.
- Promoting/ cross selling the Banks’ products to pillar partners and linking them to specific departments and individuals for seamless customer service.
- Ensuring that planned capacity building activities for staff and customers are effectively carried out.
Working conditions
The position entails coverage of an extensive knowledge in climate related projects and might require more time to be spent in the office providing administrative services.
Reporting Line
The Assistant Manager will report directly to the Associate Director but work closely with the Manager. The Asst. Manager will be assigned several senior officers and will support the manager in managing the senior officers, officers, interns and any other personnel reporting to the manager.
Expected outputs
Deliver assigned targets output in terms of expected output – numbers of projects completed, capacity of energy projects undertaken, economic, social and environmental impact and performance of the pillar. Periodic reports (Daily, weekly, monthly, quarterly and yearly) on program specific activities as detailed out in the Key Performance Indicators KPI’s contract.
Qualifications
Education
- University degree a business-related course, environmental science, renewable energy or Sustainability related courses
- Professional training in data or people management, or related courses will be an added advantage
Experience
- Experience working with and managing teams
- At least 3 years’ work experience in reputable organization especially in project management.
Personal Attributes
- Leadership
- Team Player
- Takes initiative
- Self-motivated
- Organized and with good planning skills
- Good people management skills
- Excellent communication skills
Skills and specialized knowledge
- Computer operations, software and/ or application development/ programing.