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Human Resource Assistant
JOB PURPOSE
To manage Human Resource Functions in the hospital through formulation, implementation, education, monitoring, reporting and custody of policies, procedures, documents and best practices.
MAIN DUTIES AND RESPONSIBILITIES
LEAVE MANAGEMENT
- Ensuring leave schedules are done yearly and adherence to the same
- Assist in monitoring leave liability and sending monthly reports to various heads of departments.
STAFF RECORD MANAGEMENT
- Maintaining and processing accurate and complete HR and employee records, custodian of employee’s data, process documentation and prepare reports relating to personnel activities.
COMPENSATION AND BENEFITS
- Work with the HRO and HRM to ensure monthly payroll is processed on time by providing information on any changes that may affect payroll (New hires, exits, salary increment, surcharge etc.)
RECRUITMENT, SELECTION AND PLACEMENT
- Assist in recruitment and selection process in collaboration with Heads of departments.
EMPLOYEE RELATIONS
- General administrative tasks in HR department
MINIMUM REQUIREMENTS/ QUALIFICATIONS
- Diploma in Human Resource Management.
- Proficiency in MS Office Suite (Excel, Word, and PowerPoint).
- At least 1-2 years working experience.
- Experience in a busy hospital set-up will be an added advantage.
KEY JOB REQUIREMENTS
- Honesty, transparency, and integrity
- Excellent customer service skills.
- Effective communication skills – listening, oral and written.
- Good interpersonal skills and a team player.
- Ability to work under pressure with minimum supervision.
- Analytical and decision-making skills.
- Report writing and presentation skills.
- Desire for personal development, improvement, and learning.
Digital Marketing Officer
JOB PURPOSE
To ensure continuous favorable business growth for the hospital as well as favorable customer retention through innovative, strategic, cost-effective and high impact activities and engagements on all the digital platforms the hospital is engaged in.
MAIN DUTIES AND RESPONSIBILITIES
- Ensuring continuous growth of the hospitals digital brand through increase of followers and overall outreach in line with hospital’s Marketing Plan.
- Addressing all online inquires and managing business leads that originate from such avenues with the aim of increasing hospital business.
- Ensuring timely completion of creative artworks and designs required for various campaigns, promotions.
- Responsible for addressing videography and photography needs of the hospital.
- Advising and formulating strategic and innovative digital advertising and Marketing campaigns for the hospital.
- To ensure that the company website is easily found by the target audience
- To optimize website structure and content to drive relevant traffic to the website.
- She/he will be responsible for website content and for creating and implementing content strategy in order to ensure online objectives are achieved
- Execute e-commerce and social media strategies to meet revenue and growth targets.
- She/he will be responsible for managing online presence and company brand by using social network tools such as Facebook, Twitter, Instagram and LinkedIn.
- The digital Marketer will be responsible for converting an online visit into online sales
- Play a key role in the strengthening and implementation of the company’s strategy
- Website data management and analysis.
- Strategy implementation and monitoring through data analysis and SOI
- Continually drive improvements in the user experience and customer journey across all online touch points, in order to drive conversion rate optimization and revenue
- Ensuring that payment options and promotional tabs are configured correctly.
- Monitoring website traffic and customer reviews to gauge responses to site updates.
- Analyzing sales-related data to predict future sales
- Collaborate with the team on improving marketing materials based on insights from the field.
- Always understand the current market trends including competitors and communicate such information to the management team.
- Provide excellent customer service and management to all customers
- Other strategies include video Marketing. Influencer marketing, Programmatic advertising, Affiliate marketing, and pay–per–click advertising
- Ensuring existing accounts are active and trading favorable volumes with the hospital in line with facility targets, through constant engagements, follow-ups, updates, courtesy engagements and health talks.
- Management of feedback.
MINIMUM REQUIREMENTS/ QUALIFICATIONS
- Bachelor’s Degree in BBIT, Marketing& Communication, or any other Business related field.
- Knowledge in graphic designs.
- At least 2 years of experience in Digital Marketing.
- Experience in hospital set-up will be an added advantage.
- Excellent data analytics and excel proficiency is a plus.
PERSONAL CHARACTERISTICS & BEHAVIORS
- Demonstrable understanding of the strategic role of marketing and communication to impact on business results
- Excellent writing and editing skills
- Problem-solving and analytical skills to interpret sales performance and market trend information.
- Must have the ability to develop and successfully execute and track marketing campaigns
- Excellent planning, and organizational skills with high integrity
- Good interpersonal skills.
- Able to work responsibly under pressure and unsupervised
- Quick decision-making capabilities.
- Good understanding of the importance of customer experience.
- Experience in developing marketing and sales strategies.
- Negotiating skills
Method of Application
If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job title on the email subject, your current and expected remuneration, testimonials and full contact details of 3 referees, to careers@premierhospital.org. The application should be received not later than 5.00pm on 20th January 2023. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted.