Vacancies at Big Square Kenya

Jobs in Kenya, Career Opportunities, Hospitality Jobs,

Senior Baker Coordinator

The Senior Baker Coordinator will oversee bakery operations, maintain quality standards, and develop innovative recipes.

The role requires strong baking expertise, leadership, and creativity.

Minimum Requirements:

• Culinary degree with 3+ years of experience in a reputable hotel/restaurant.
•  Expertise in artisan baking, pastry arts, and decorating.
• Strong leadership and mentoring skills.

Responsibilities:

• Lead daily baking activities, ensuring consistency and quality.
• Develop and refine pastry, cake, and bakery recipes.
• Supervise and train junior bakers and apprentices.
• Maintain stock levels and reduce ingredient waste.
• Forecast demand to minimize unsold product waste.
• Ensure compliance with food safety regulations.
• Design seasonal menus and specialty items.
• Ensure bakery products meet Big Square’s brand standards.

Brand Executive

Job Purpose

• Ensure consistent customer experience, drive customer centricity, and optimize brand awareness through CRM insights and customer engagement.

Responsibilities

• Craft compelling brand messaging and positioning.
• Use CRM analytics to refine customer communication.
• Develop and execute customer engagement plans.
• Handle customer queries and improve satisfaction strategies.
• Identify new market opportunities and lead product launches.
• Optimize marketing spend and track expenses.
• Report on customer trends and campaign performance.

Minimum Requirements

• Bachelor’s degree in a relevant field. CIM certification is an added advantage.
• 3+ years experience in a brand or customer experience role (Hospitality Industry preferred).

Key Competencies

• Analytical thinking & problem-solving.
• Customer-focused & adaptable.
• Digital marketing proficiency.

Method of Application

Send your application to careers@big-square.co.ke
Deadline: 15th Feb 2025