Banking, Data Science, Research, Accounting, Audit,
Compliance Officer
The compliance officer will monitor, support and report on rigorous compliance and risk standards for KCB Investment Bank as per policies, to ensure management maintains effective internal controls and systems to detect and remedy non-compliance, drive improvements and act as the central contact point for all stakeholders for compliance monitoring. Review, support, monitor and report on Reputational Risk management and Ethical standards for KCB Investment Bank.
Key Responsibilities
- Liaise with departments to carry out compliance risk events data collection, analysis and preparation of reports including recommendations to mitigate all non-compliance exposures.
- Carry out status and performance reviews and ensure compliance with BAU compliance responsibilities for KCB Investment Bank.
- Plan, monitor, support organization of Compliance, Reputational risk and Ethics compliance policies standards training across the departments.
- Review of BAU activities to oversee reputational risk, compliance, ethics and operational, processes and procedures, reporting any findings to the Senior Manager, Risk & Compliance and KCB Group Head, Compliance & Ethics and giving recommendations for improvements.
- Maintaining continuous engagement with departments to carry out compliance risk monitoring, analysis and reporting on New Products, and Projects.
- Maintain monitoring and tracking of Reputational Risk & Ethics Incidents and Facilitate training.
- Review industry rules and regulations ensuring Capital Market Authority, Nairobi Securities Exchange & Central Depository Settlement Corporation regulatory requirements are compiled with and/or operationalized in the business.
- Continuously monitor changes in the regulatory framework and ensure that contractual documents, policies and procedures are up to date and comply with those changes/ reviews.
- Monitor all Advisory, Brokerage and Wealth Management transactions and advise on their potential adverse implications for KCB Investment Bank while ensuring the implementation of mitigating strategies.
- Continuously review and confirm that all Risks (Credit, Market, Legal and Operational Risks) affecting the Business have been identified, assessed and controlled.
- Monitor and ensure compliance with all regulatory and obligatory reporting requirements within the stipulated timelines.
- Monitor the Unit’s Risk Register & KRIs; calculation of Risk Based Capital as per CMA requirements.
The Person
For the above position, the successful applicant should have the following:
- Business related degreefrom an institution recognized by Commission for Higher Education.
- Professional qualification in ACCA / CPA (K) / CFA / AKIB or MBA is an added advantage.
- Minimum of 4 years’ experience in Financial Services Industry; 3 years’ of which must have been in compliance, monitoring & reporting as per CMA, NSE & CDSC regulatory requirements.
- Appreciation of Risk Management with thorough knowledge of Advisory, Brokerage, Wealth Management / Investment Banking products & services; internal controls, operations and regulatory environmen
- Team player with demonstrated work ethics; consistently demonstrates a high level of professionalism.
- Effective prioritization skills to meet a complex set of business demands and demonstrate delivery against multiple objectives.
- Assertive, self-motivated with desire to succeed in a fast-paced financial services environment.
Manager Operations and Captive Business
Reporting to the Managing Director, the Bancassurance Manager – Operations & Captive Business will be responsible for developing and implementing the strategy for the Captive Business, Underwriting and Claims. The role holder will be responsible for ensuring operational efficiency, maintaining service quality standards, and driving growth while also managing the risks associated with these operations and ensuring compliance with regulatory requirements.
Key Responsibilities
- Develop and lead the implementation of the Captive, Underwriting and Claims strategy in line with the overall Bancassurance Strategy.
- Ensure achievement of Captive Business profitability targets through revenue maximization whilst ensuring recognition of all Captive Business revenues.
- Offer technical expertise for all insurance contracts with underwriters and ensure production reconciliations through the declaration process.
- Ensure timely and accurate processing of claims, including investigation,evaluation, negotiation, and settlement.
- Develop and implement operational policies, procedures, and standards to ensure effective and efficient service delivery.
- Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions in line with set operations standards
- Collaborate with business partners, users, customers, and underwriters to develop new products that provide adequate risk coverage and position KBIL to generate revenue from the product sales.
- Ensure all underwriting and claims processes are documented, approved and maintained in compliance with KBIL processes.
- Champion the delivery of excellent customer experience by monitoring and analysing customer engagement tracking tools and KPIs (NPS, CES and RMS) to identify areas for improvement. Implement strategies to enhance the customer experience.
- Manage relationships with stakeholders, both within and outside the Bank
- Lead and manage the operations team, including performance management, talent development, coaching, and development.
The Person
For the above position, the successful applicant should have the following:
- University degree in a Business-related field.
- Master’s degree is an added advantage.
- Diploma in Insurance.
- Minimum of 6 years’ experience in Operations for life and general insurance with at least 4 years’ experience in a senior management role leading in underwriting and claims.
Senior Market Risk Analyst
Job Description
- Coordination, preparation, development of risk management reports including powerpoint presentations and dashboards to facilitate presentation to senior management, ALCO/EXCO for predictive analysis and decision making
- Review, development and Implementation of Market, Liquidity and Country Risk Policies and Limit Documents
- Contribute to enterprise-wide risk management of the bank for better understanding and action
- Daily, weekly, monthly and periodic reporting as
- Development of new market risk initiatives
- Provide Market Risk support of the products traded in a treasury/derivative environment and the treasury processes (Treasury Front Office (TFO), Middle Office, Back Office, Risk)
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Key Responsibilities
Preparation, Coordination, Analysis and Reporting:
- Coordination and preparation of ICAAP reporting to senior management and CBK
- Coordination and preparation of statutory Liquidity Coverage (LCR) and Net Stable Funding (NSFR) ratios of the bank Liquidity Gap – Basel III reporting
- Coordination and preparation of Market Risk board reports
- Coordination and preparation of monthly or adhoc ALCO and quarterly GALCO reports
- Preparation and analysis of business cases to support management decision making
- Proactively identify adverse risk events to ensure risks are adequately managed to avoid losses on crystalisation and preparing Early warning reports
- Coordinate and participate in business partnership meetings as and when required
- Support TFO by participating in New Product roll outs and ensuring the necessary process infrastructure with focus on related risks
- Guidance in the production of risk versus return analysis for the respective Treasury products to obtain optimal market risk portfolio, risk-transfer strategies which ensure compliance with the risk tolerance and maximize economic value.
- Utilization of statistical forecasting techniques to predict movements in market factors and use this information to develop meaningful scenarios and stress tests for scenario analysis and stress testing.
- Providing support and training the junior market risk analysts across the Group.
- Profit & loss attribution analysis, price verification and liaison with Finance and Treasury on P&L reconciliation of reported results.
- Support the MTM process by ensuring that the MTM sources are updated and reflective of market rates/prices
- Assist in maintaining a control framework to ensure compliance with internal policies, procedures, BASEL requirements, Codes, and applicable external laws and regulations
Administration:
- Preparation of annual unit budgets plans
- Liaison person with Finance for Risk Management Division budgetary issues
- Preparation of business cases for non-budgetary but required items of emerging risk issues.
- Development, monitoring, reporting and review of SLAs between the unit and its partner departments
- Business continuity planning
Policy Development and Review:
Development and review Market Risk, Liquidity Risk and Country Risk Policies for ALCO and Board approval and thereafter maintaining the Market Risk Limits document with approved limits for business use.
The Person
For the above position, the successful applicant should have the following:
- A bachelor’s degree in a quantitative field.
- A professional certification in FRM / PRM / ACI
- At least 8 years’ experience in a similar role or related field.
- At least 3 years’ experience in the following areas;
- Reports/ presentations
- Understanding or risk exposures
- Risk and Financial Analysis
- Risk and P&L calculation monitored against utilization of capital.
- Management experience
Senior Relationship Manager, Industrials, Client Coverage
Reporting to the Sector Head (either Infrastructure & Energy, FMCG, Industrials, Public Sector or Financial Services), the position will be responsible for:
- Implementing the Corporate Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), initiatives and activities aimed at optimising both customer experience and profitability for the bank and for the businesses.
- To grow and retain a portfolio of high value Corporate Banking relationships by performing proactive and value adding portfolio management.
- Growing and managing top strategic relationships characterized by complex relationships, value and high returns.
- Driving business growth demonstrated through Revenues and Profitability for the chosen sector of Corporate Banking.
- Onboarding new business to ensure growth & sustainability.
- Cross Selling Banking Products and cross-selling of other Bank products in close cooperation with other Corporate Banking Sectors, Retail Banking, Treasury and Digital Financial Services teams) whilst creating and sustaining value-based customer relationships.
The Person
For the above position, the successful applicant should have the following:
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution
- At least Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management
- Credit and Financial Analysis
- Client Portfolio Management
- Knowledge of Trade and Transaction Banking products
- Digital Savvy and Computer literacy
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
Manager, Digital Acquisition & CVM
Reporting to the Senior Manager, Customer Value Manager, the role holder is responsible to drive the onboarding, retention and churn management of online merchants, customers and overall growth of Vooma wallets. Leveraging on business intelligent systems (customer lifecycle / user experience data, complaints visualization and customer journey analytics) the role holder will be able to enhance, fine tune, segment and aim targeted customer value propositions to merchants and customers thereby driving up transaction size, transaction frequency and incidence.
Key Responsibilities
- Onboard, retain, drive usage & manage churn of customers & online merchants. Cross-sell & respond to leads from digital campaigns and mined social media sites.
- Revenue Targets: responsible for ensuring that DFS sales targets for DFS products are met within and across all identified digital channels also through growth of ARPU, ARPA and wallet P2P, B2C, C2B transactions
- Onboard, Engage & Retain online merchants & customers– Engage and develop onboarding programs, promotions, discounts and incentives
- Onboard, Engage & Retain Vooma wallets – Engage online customers and value chain participants of DFS products to upsell, cross sell and drive transactions frequency and transaction size.
- Drive up Vooma wallet adoption and usage through online recruitment programs, usage promotions, partner discounts and incentives programs.
- Develop and deploy customer lifecycle management programs and initiatives to scale and extend the lifetime value of DFS products.
- Churn management – reactivate dormant accounts via data mining across DFS product portfolio.
- Aggressive cross-sell to existing Mobile Money and Vooma online customers. Increase size & frequency of customer & merchant transactions across verticals of services.
- Ensuring DFS online merchant and customers penetration targets are achieved based on agreed DFS digital GTM platforms and channels.
The Person
For the above position, the successful applicant should have the following:
- Bachelor’s degree from a recognized university.
- 3 years relevant work experience with at least 1 year experience in product management & business development supporting the delivery of digital consumer and business products in a high growth environment at managerial level.
- Strong interpersonal and communication skills.