Job Openings at Central Bank of Kenya

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Engineer, Enterprise Applications (Business Analyst 1)

Job Purpose

Reporting to the Senior Manager – Enterprise Applications, The Engineer, Enterprise Applications will work with other Engineers to understand business processes, map out requirements, design, develop, test, and maintain software applications within the Enterprise Applications section.

The role holder will support the section in meeting its responsibility for system administration including continued support, integration of applications, configuration, and building reports for implemented applications. The Engineer will support production systems to ensure they meet operational and functional requirements.

Key Duties and Responsibilities

Technical and Operational Responsibilities

• Design and develop front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications.
• Support new and existing application development by creating modifications and enhancements for applications and perform system design.
• Carry out 2nd and 3rd line production applications support in relation to applicable application systems.
• Gather and refine requirements, create test plans, test data sets and perform testing to ensure all components of the developed systems meet specifications.
• Develop documentation.
• Ensure IT tickets raised are responded to and resolved within Enterprise Applications section Operating Level Agreements.
• Deploy developed solutions to production environments.
• Collaborate and foster teamwork with other IT teams to develop and implement solutions including projects participation.
• Adhere to technology organization’s technical design and documentation standards and conform with applicable architectural standards.

Qualifications

• Bachelor’s degree in Computer Science or related technical field. 
• Development experience with Microsoft development tools e.g. Java, VB, C#, Oracle Application Builder.
• Work experience with RDMS preferably Oracle, MS SQL Server, mySQL, etc.
• Experience in data warehousing, business analysis, knowledge in Business Systems modeling and data retrieval.
• Experience implementing and supporting Oracle ERP software (Oracle E-Business Suite, Oracle Fusion ERP Cloud) is an added advantage.

Work Experience

• Application development capability gained through at least 2 years of on-the-job experience in an IT environment.

Security Operations Centre (SOC) Analyst (Business Analyst 1)

Job Purpose

The Cyber Security Operations Center (CSOC) team is responsible for managing and enhancing the Bank’s cybersecurity posture by monitoring, detecting, analyzing, and responding to cybersecurity threats in real-time. The CSOC play a critical role in protecting digital assets and ensuring business continuity by proactively identifying and mitigating potential cybersecurity risks. They are the primary contact for any suspected incidents and working together with remediation teams to resolve incidents and remediate cybersecurity threats to the Central Bank of Kenya.
Reporting to the Senior Manager, Cyber Security Operations, the successful candidate will work on shift to provide 24×7 eyes-on-glass service at the CSOC, performing real-time monitoring, identification, analysis, investigation, containment, and response or escalation of security incidents.

Key Duties and Responsibilities

Strategic Responsibilities

• Contribute as appropriate to the performance of the function and the overall achievement of the Bank’s strategic objectives.

Technical and Operational Responsibilities

• Perform 24*7 real-time monitoring of security alerts generated by various security solutions deployed by the Bank.
• Threat Analysis: Analyzing security alerts and events to determine their legitimacy and severity.
• Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication.
• Investigating and responding to security incidents, including malware infections, data breaches, and insider threats.
• Documenting security incidents, creating detailed reports, and communicating findings to relevant stakeholders.
• Threat Intelligence: Staying up to date on the latest cybersecurity threats, vulnerabilities, and attack techniques.
• Collaborating with other security teams and sections to coordinate security efforts.
• Improvement: Contributing to security improvements by tuning security tools, recommending policy changes, and implementing new security controls.

Qualifications

• Bachelor’s degree in Electrical Engineering/ Computer Science/ Information Technology or related technical field.
• Certifications in the following will be an added advantage.
  • CCNA, CEH, CISA, CISM, or any other information security-related course
  • Networking certifications: CCNA/CCNP/CCSP/CCIE or any equivalent
  • Microsoft Windows, and Linux/Unix Operating Systems

Work Experience

• At least 2 years of experience in IT User Support, Microsoft Windows, Linux/Unix Operating Systems, IT Networks, and network protocols such as TCP/IP, Syslog, DNS, NetFlow, etc.
• Knowledge in the following areas will be necessary.
  • Information Security technologies such as SIEM/IPS/Firewalls/, Content Filters, Security Scanning tools, Antivirus, Encryption, etc.
  • Programming (shell, Python scripting, etc.), and web technologies such as HTML, JavaScript, PHP, etc.
  • Security vulnerability assessment, minimum security baseline standards.

Deputy Manager, Market Conduct (Deputy Manager)

Job Purpose

The role holder is responsible for monitoring the Market Conduct of licensed Payment Service Providers (PSPs) to protect consumers, promote healthy competition and maintain trust in the National Payment System. The role holder will proactively identify, assess and mitigate market conduct risks arising from new technologies, business practices, and market developments with the aim of highlighting risks, enhancing compliance and inducing changes where necessary in compliance with the National Payment System (NPS) laws.

Key Duties and Responsibilities

Technical and Operational Responsibilities

• Monitor market practices of Payment Service Providers (PSPs) (including e-money issuers, e-wallet providers, payment gateways, switches etc.) to identify potential misconduct, unfair practices and emerging risks to consumers and public.
• Analyze market data including statutory returns submitted by PSPs, social and mainstream media touching on consumer complaints, cyber security, fraud, payment platform/system issues to detect systemic misconduct issues.
• Conduct thematic reviews on specific market conduct topics e.g. transparency of fees, terms and conditions, fraud handling and consumer complaints procedures.
• Track and analyze the competitive landscape to identify anti-competitive behaviors or practices that could harm market dynamism.
• Develop, implement and enforce conduct of business rules and guidelines for PSPs.
• Ensure PSPs have robust and accessible customer complaint handling and dispute resolution mechanisms.
• Investigate significant consumer protection issues and oversee remediation efforts by PSPs.
• Contribute to the development and revision of polices, laws, regulations, circulars and supervisory frameworks related to market conduct and consumer protection in the payments sector.
• Stay abreast of international best practices on market conduct and consumer protection e.g. BIS/CPMI, OECD, WB and other emerging risks to inform policy related to market conduct.
• Participate in the onsite and offsite supervision of PSPs with a primary focus on assessing their market conduct and consumer protection practices, risk governance and culture.
• Prepare detailed reports on findings and make recommendations for supervisory action.
• Support enforcement actions in cases of material breaches of market conduct regulations including the drafting of warning letters, penalties or other administrative actions.
• Engage with PSPs to communicate regulatory expectations and provide guidance on market conduct-related matters.
• Collaborating with other departments within the CBK e.g. Bank Supervision, Cyber-Fusion Unit on cross-functional issues.
• Performing any other duties assigned by Section Head.

Qualifications

• Bachelor’s Degree in a relevant field e.g. Economics, Law, Computer Science or Business Administration.
• Professional qualifications and membership are an added advantage.

Work Experience

• At least five (5) years’ experience working in payment systems oversight or compliance specialist or other similar functional area roles.
• Experience in market conduct or consumer protection responsibilities is an added advantage.

Manager, Market Conduct (Manager 2)

Job Purpose

The role holder is responsible for assisting the Head of Oversight & Compliance Section in supervision of the Market Conduct function through monitoring and surveillance of licensed Payment Service Providers (PSPs), risk-based supervision and enforcement of market conduct regulatory requirements. The position holder will also be responsible for assessment of the implementation of consumer protection measures as well as development of market conduct and consumer protection policy framework to promote healthy competition and maintain trust in the National Payment System.

Key Duties and Responsibilities

Technical and Operational Responsibilities

• Lead the team in the supervision and oversight of the market practices of Payment Service Providers (PSPs) (including e-money issuers, e-wallet providers, payment gateways, switches etc.) to identify potential misconduct, unfair practices and emerging risks to consumers and public.
• Analyze market data including statutory returns submitted by PSPs, social and mainstream media touching on consumer complaints, cyber security, fraud, payment platform/system issues to detect systemic misconduct issues.
• Conduct thematic reviews on specific market conduct topics e.g. transparency of fees, terms and conditions, fraud handling and consumer complaints procedures.
• Track and analyze the competitive landscape to identify anti-competitive behaviors or practices that could harm market dynamism.
• Develop, implement and enforce conduct of business rules and guidelines for PSPs.
• Ensure PSPs have robust and accessible customer complaint handling and dispute resolution mechanisms.
• Investigate significant consumer protection issues and oversee remediation efforts by PSPs.
• Contribute to the development and revision of polices, laws, regulations, circulars and supervisory frameworks related to market conduct and consumer protection in the payments sector.
• Stay abreast of international best practices on market conduct and consumer protection e.g. BIS/CPMI, OECD, WB and other emerging risks to inform policy related to market conduct.
• Participate in the onsite and offsite supervision of PSPs with a primary focus on assessing their market conduct and consumer protection practices, risk governance and culture.
• Prepare detailed reports on findings and make recommendations for supervisory action.
• Support enforcement actions in cases of material breaches of market conduct regulations including the drafting of warning letters, penalties or other administrative actions.
• Engage with PSPs to communicate regulatory expectations and provide guidance on market conduct-related matters.
• Collaborating with other departments within the CBK e.g. Bank Supervision, Cyber-Fusion Unit on cross-functional issues.
• Performing any other duties assigned by Section Head.

Qualifications

• Bachelor’s Degree in a relevant field e.g. Economics, Law, Computer Science or Business Administration.
• Professional qualifications and membership are an added advantage.

Work Experience

• At least six (6) years’ experience working in payment systems oversight or compliance specialist or other similar functional area roles with at least three (3) years in a supervisory capacity.
• Experience in supervision of market conduct or handling consumer protection responsibilities is an added advantage.

Manager 1, Financial Inclusion and Innovation, Financial Literacy, Consumer Protection – Financial Sector Analysis Division

Job Purpose

The Manager is responsible for:

• Lead teams on financial inclusion data collection from both demand and supply-side sources
• Take lead on financial inclusion analysis covering the four dimensions of Access, Usage, Quality and Impact/Welfare), financial innovations (including FinTechs) and financial literacy initiatives including consumer protection and financial education)
• Preparation, implementation and periodic reviews of a National Financial Inclusion Strategy (NFIS) and related initiatives
• Participate in the financial literacy, consumer protection and market conduct initiatives
• Ensure timely preparation and dissemination of financial inclusion dataset and reports.
• Identifying suitable tools for the analysis of financial inclusion outcomes
• Coordinate and work with other stakeholders to implement projects and initiatives that support inclusive financial system at national, regional and global level.
• Ensure implementation of the Performance Management Framework for staff appraisal including mentorship, and coaching of staff

Key Duties and Responsibilities

Strategic Responsibilities

• Benchmark analytical capability to enhance data collection, measurement, and analysis on financial inclusion, innovations and consumer protection.
• Support Government programmes by providing relevant data, tailored research and advice.
• Foster EAC integration process and other regional and international collaborative initiatives.

Technical and Operational Responsibilities

• Take lead on the initiatives to strengthen financial inclusion and innovations including data dissemination dashboards portal.
• Ensure compilation, analysis and dissemination of financial inclusion indicators in collaboration with other key stakeholders including the IMF FAS and AFI reporting.
• Identify and adopt suitable tools for the financial inclusion data collection and analysis.
• Take lead in the review of financial inclusion measurement and analysis incorporating access, usage, quality and impact/welfare dimensions in collaboration with key stakeholders.
• Take lead on the preparation and implementation of financial literacy and education programmes and National Financial Inclusion Strategy.
• Ensure timely contribution to and preparation, publication and dissemination of Bank reports as appropriate.
• Implement national FinAccess Surveys and Tracker Surveys across the Country
• Manage stakeholders and fundraising for the National Financial Inclusion Strategy, WE Finance Code, Financial Literacy Projects and the FinAccess Surveys
• Coordinate and participate in national, regional and international cooperation initiatives.
• Support implementation of financial literacy and financial education programs across Kenya
• Provide and coordinate quality economic and financial analysis and research focusing on emerging areas such as green finance, behavioural finance, financial health, among others to support inclusive financial sector development.
• Provide technical support as required to MPC and Board as required by Bank Management.
• Undertake coaching, mentoring, capacity building and supervisory roles of staff.

Other Responsibilities

• Contribute to the performance of other functions in the Bank and to the overall achievement of the Bank’s mandates and strategic objectives as required.
• Mentor, coach and mobilize the Financial Inclusion and Innovations Analysis Teams to achieve planned results
• Support capacity building initiatives at local, national and regional level.
• Appraisal of supervised staff under the Bankwide Performance Management Framework

Qualifications

• Bachelor’s Degree in Economics, Financial Economics or Econometrics from a reputable university.
• Master’s Degree in Economics, Financial Economics or Econometrics from a reputable university.
• PhD Degree in Economics, Financial Economics or Econometrics from a reputable university is an added advantage.
• Proficient in statistical software e.g. SPSS/PASW, STATA, E-Views, R, ArcGIS, etc.

Work Experience

• A minimum of eight (8) years post-graduate experience with at least five (5) years working on the analysis of financial inclusion, innovations, financial literacy, consumer protection and market conduct.
• Experience in the implementation of national surveys on financial sector developments.
• At least 2 publications in peer reviewed journals.
• Experience in a financial regulatory/supervisory environment.
• Worked with national, regional and collaborative initiatives on financial inclusion, financial literacy and related areas

Deputy Manager, E-library System – Statistics and Library Services Division

Job Purpose

The job function entails managing the integrated Library systems, electronic resources, Library portal, classification and cataloguing, processing and preservation of library collections.

Key Duties and Responsibilities

Strategic Responsibilities

• Participate in the library modernization project

Technical and Operational Responsibilities

• Lead a team in the technical services and e-resource management
• Implementation, maintenance and upgrading of integrated Library systems.
• Implementation of Library automation supplements – Radio Frequency Identification (RFID), self-check machines, etc.; enhancing security of information
• Library portal management; Library server and host administration.
• Technical risk management.
• Digital asset management; e-resources and e-journal management.
• Managing Library back-up systems; technical support; cataloguing and classification.
• Networking with other CBK Bank Libraries to form a union catalogue; preservation and conservation of Library resources.

Other Responsibilities

• Assist in the preparation of the Library budget.
• Maintain liaison with service providers and IT department in the maintenance of the Library systems.
• Risk Management for the library.

Qualifications

• Bachelor’s degree in Information Studies.
• Master’s Degree in Library Studies and Information Science.
• Good knowledge of library Security Systems.

Work Experience

• Five (5) years’ experience in the management of library resources with three (3) years managing e-resources and library security systems.

Deputy Manager, Data Analytics/ Data Steward – Statistics and Library Services Division

Job Purpose

Reporting to the Senior Manager, Data Management and Data Governance. The job holder is a subject matter expert responsible for:

• Implementing the data warehousing process for the Research Department.
• Implement guidelines for data handling.
• Track quality and resolve data-related issues.

Key Duties and Responsibilities

Strategic Responsibilities

• Ensuring all research data is placed in a central repository (enterprise data warehouse-EDW)
• The role is fundamental in driving the Bank towards its Vision and data-driven future by ensuring accuracy, timeliness and availability of data.

Technical and Operational Responsibilities

• Knowing where all research data is located, definitions and meaning, economic and statistical rules, data flows, data quality, documentation.
• Coordinating with data compilers in various data units in the Research Department to collate and ensure all research data is up to date in the EDW in a timely manner.
• Monitoring data quality and preparing and implementing data quality improvement initiatives.
• Analysing data quality issues and proposing and executing resolution.
• Work with Research analysts to identify data pain points and propose/execute solutions
• Collaborate with database administrators and other data management professionals in the Bank to support analytics in the Department.

Other Responsibilities

• Provide support to ensure compliance with Bank policies and processes including staff performance appraisals.
• Contribute, as appropriate, to the performance of other functions in the Bank and to the overall achievement of the Bank’s mandates and strategic objectives.
• Mentor, coach and mobilize teams to achieve Division’s objectives.
• Support capacity building initiatives at the Divisional level.
• Coordinate the team on external collaboration and networking with other institutions

Qualifications

• Bachelor’s Degree in Economics, Mathematics or Statistics or related field from a recognised university.
• Master’s Degree in Economics, Statistics or related field.

Work Experience

• At least five (5) years’ experience in compilation of macroeconomic statistics and/or analysis.
• At least three years’ experience working with relational databases and SQL
• Experience working with business intelligence and reporting solutions such as Oracle BI.
• Experience working with providers of economic data
• Understanding of statistical reporting
• Experience working in an agile team.

Deputy Manager, Publications and Dissemination – Statistics and Library Services Division

Job Purpose

Reporting to the Manager Statistics Compilation, the job holder will be responsible for timely compilation and dissemination of data and publications, including the Bank Annual Report
This will include ensuring accurate and timely dissemination of data on the CBK website, sharing of requisite data to the National Treasury, KNBS, uploading of data on IMF portal, as well as timely reporting to the IMF on all data requirements and other regional bodies.

Key Duties and Responsibilities

Strategic Responsibilities

• Responsible for the Data Release Calendar and custodian for the Data Revision guidelines.
• Contact person on data dissemination to the IMF and other international/regional bodies.
• System Administrator for the IMF enhanced General Data Dissemination System (E-GDDS) and the Statistical Data and Metadata Exchange (SDMX).
• Lead person on the compilation of Bank’s publications -Statistical Bulletin, Monthly Economic Indicators and Website Time Series data.
• Coordinate the interagency collaboration on requisite surveys and take responsibility on Banks’ financial obligation.

Technical and Operational Responsibilities

• Head of publications and dissemination.
• Oversee timely production and dissemination of Statistical Bulletin, Monthly Economic Indicators and Website Time Series data on trade statistics, balance of payment statistics, government finance statistics, national accounts statistics and remittances sections.
• Ensure data consistency in various publications; namely, CBK Annual Report, Biannual Statistical Bulletin, Quarterly Economic Review, Monthly Economic Indicators, Weekly Bulletin and Website macroeconomic statistics.
• Coordinate with data stewards on data storage and access.
• Ensure implementation of the Data Revision guidelines and Data Release Calendar
• Coordinates collaboration with external agencies such as the National Treasury, KNBS, KRA and other relevant agencies in data sharing, surveys and any other statistical information.
• Coordinate timely preparation of the Division’s annual budget
• Ensure preparation and implementation of Standard Operating Procedures (SOP), Risk management matrix and Business Continuity Plans (BCP) for the Division.
• As head of dissemination, be the liaison person for queries on Statistical matters and collaboration.

Other Responsibilities

• Mentor, coach and mobilize teams to achieve Division’s objectives
• Support capacity building initiatives at the Divisional level
• Lead the team on external collaboration and networking with other institutions

Qualifications

• Bachelor’s Degree in Statistics and or Economics.
• Master’s Degree in Statistics, Economics, Finance, Banking.

Work Experience

• At least five (5) years’ experience in statistical compilation and collaboration.
• Trained on balance of payments and international investment position, national accounts, Monetary and financial statistics and government finance statistics by IMF/MEFMI.

Senior Manager, Data Management and Data Governance – Statistics and Library Services Division

Job Purpose

Reporting to the Deputy Director, Statistics & Knowledge Management, the job holder is responsible for:

• Creating processes and procedures that monitor and enforce data governance policies and practices in the Research department and in line with the Banks Data Governance Framework.
• Establishing guidelines for data handling, quality assessments, and data access and security.
• Ensure data quality is tracked, resolution of data-related issues, and enforce compliance with any regulatory requirements.
• In charge of data warehousing and creation of dashboards and analytics

Key Duties and Responsibilities

Strategic Responsibilities

• As data governance champion for Research Department, the role is fundamental in driving the Bank towards its vision and data-driven future.
• As the guardian for the Department’s data in the Enterprise Data Warehouse (EDW), the role bears the responsibility for the management and fitness of the data – ensuring its quality, timeliness, consistency, and compliance with bank policy and any regulatory standards.
• Understand trends, identify issues and opportunities and recommend action.

Technical and Operational Responsibilities

• Responsible for Research Data completeness and quality in the EDW.
• Responsible for creating processes and procedures that monitor and enforce data governance policies in the Research department.
• Responsible for establishing guidelines for data handling, quality assessments, and data access and security.
• Partner with technology and architecture colleagues and contacts to drive effective data related activities for research and analysis
• Ensure various data polices, including data archival, data privacy, data use and data revision polices are in place and implemented.
• Ensure data quality issues are tracked, resolved, and enforce compliance with any regulatory requirements.
• Reference and Master Data – Define and review code values / code lists and identify sources of master data.
• Metadata – Define and review business terms and associated attributes including calculations and various rules.
• Data Classification – Ensure that data is classified as restricted, regulated, or public as it relates to the distribution of the data.
• Data Sharing – Review data sharing requests and approve or reject.
• Data Stewardship Group Participation – Attend stewardship group meetings and participate in working groups as needed.
• Review EDW reports and visualization to ensure they are performing as expected and meeting the needs of analysts ensuring the data is viewed as trusted.
• Participate in cross-functional/enterprise initiatives related to data changes and processes.
• Manage data work activities requiring coordination across multiple areas
• Understand, remediate and implement changes in various forums on behalf of Research Department
• Protect the interests of the Bank’s; identify and manage risks, raising issues as necessary

Other Responsibilities

• Provide support to ensure compliance with Bank policies and processes including staff performance appraisals.
• Contribute, as appropriate, to the performance of other functions in the Bank and to the overall achievement of the Bank’s mandates and strategic objectives.
• Mentor, coach and mobilize teams to achieve the Department and the Division’s objectives
• Lead, motivate and build positive working relationships with internal and external partners
• Continually improve professional expertise, knowledge transfer and be a brand ambassador for data stewardship and Research Department

Qualifications

• Bachelor’s Degree in Economics, Statistics, Mathematics or Data Science or related field from a recognised university.
• Master’s Degree in Economics, Statistics or related field.
• Knowledge in data warehousing and creation of dashboards.

Work Experience

• At least ten (10) years’ experience in implementing data management and governance practices in a large organization.
• At least five years’ experience working with relational databases and SQL
• Experience working with business intelligence and reporting solutions such as Oracle BI, Power BI, and analytical tools such as the Matlab, R, Python and Tableau to analyze data across a variety of data sources and formats e.g. TXT, CSV.
• Experience working with providers of economic data
• Understanding of statistical reporting
• Experience working in an agile and cross-functional teams.

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